Frequently Asked Questions
Questions we are frequently asked by new clients in Sydney...
OneSite Finance is built on helping First Home Buyers, Upgraders, Home Builders, Property Investors, and those looking to refinance their existing home loans.
We pride ourselves on providing no-obligation, independent advice, and 5-Star customer service.
Mortgage Brokers & The Home Loan Process
When applying for a loan directly through a bank, you are limited to the small range of loan products they offer. And the rates and discounts they offer to "walk-in" or branch customers.
In short... Your bank, as good as they may be, can only ever show you their own home loan products.
You could try to compare their loans with other banks. But that would take hours of making phone calls, filling in applications, negotiating for discounts, and analysing a spreadsheet of confusing data. The process is a fair bit more complicated than comparing phone plans and that is often hard enough.
A good mortgage broker has a proven system to compare rates, fees and conditions from a variety of lenders. They will do all the research, administration and negotiation on your behalf – saving you many hours of tedious work and potentially uncomfortable conversations.
In short, we make it easy for you to get the most suitable loan with the least amount of stress.
Any Mortgage Broker can find you a loan. But not all have the network, knowledge and experience to get you the most suitable one. We look at you as a long-term client and consider your long term needs. You can see this in the reviews we've collected over the years. We always look at how to save you years of repayments and fees.
The expert Mortgage Brokers at OneSite Finance not only guarantee to find you the most suitable loan, we automatically review your loan each year to ensure you always have the best deal available. Your bank is not going to do that.
And we offer advice on how you can redirect any savings to pay your loan off sooner or invest for greater returns in the future. We help you keep more cash in your pocket today and in the future.
For more information, here are the 9 Ways Our Mortgage Brokers Help Sydney Home Owners and Investors Get the Most Suitable Loan and Save Thousands in Mortgage Repayments, Fees, and Taxes.
This is a hard question to answer without knowing some information about your situation. Mainly:
- Your goals. What are you looking to achieve?
- Your income & expenses. What do you earn? What do you spend?
- Your assets & liabilities. What do you own? How much debt do you have?
- Your family situation. Are you married, single, have children etc.
During your Free Home Loan Strategy Session one of our expert Mortgage Brokers will analyse your situation and give you an accurate idea of your borrowing capacity.
If you're ready to purchase, we can arrange a full Loan Pre-Approval so when you find the right property, the funds are ready to go. This places you at an advantage when negotiating for your next property.
The following video will give you a breakdown of the factors affecting your borrowing capacity.
Yes... Some people are able to negotiate a better rate with their own bank. But many find the process stressful, time-consuming and uncomfortable. And it doesn't guarantee you will get the most suitable loan available.
In other words, even with a better rate, you still may be paying more than necessary. A better rate is nothing if your loan product does not have an offset account. Or does not allow you to make extra repayments for instance.
A good mortgage broker will look after all the research, negotiation, and administration, saving you hours of work and potentially confronting conversations.
The ultimate goal is to ensure you have the most suitable loan for your situation. Not necessarily the loan with the lowest interest rate.
Using a mortgage broker costs you nothing usually.
The most in demand brokers may charge a small consultation or commitment fee that is refunded on settlement. Mortgage brokers get paid by the bank you select at the end of the purchase or refinance process.
The banks pay brokers a commission for bringing them loans. This is money the banks would have spent on marketing to attract new customers and process their home loan applications.
A lot of banks have reduced the number of branches and the capability of the Lending Managers within those branches in order to cut costs and drive greater economic efficiencies.
You will usually get a better deal through a mortgage broker because unlike banks, brokers are independent. Your broker is not limited to showing you the home loan products from one lender unlike the Lending Manager at your local branch.
OneSite Finance has a panel of over 40 lenders covering the Big 4, mid-tier banks, international banks as well as credit unions and building societies.
More information on how we and other mortgage brokers are paid can be found on our Fees and Commissions page.
We help clients all around Sydney with all types of home loans including loans to purchase your first home, upgrade your existing home, loans for land and construction, refinance, and loans to help you invest in property.
We help busy Professionals research and obtain their home loans with as little as 5% deposit, and No LMI. The professionals we help include:
- Medical Industry Professionals including Medical Specialists, Doctors, Nurses, Physiotherapists, and Veterinary Industry Professionals
- Legal Industry Professionals including Solicitors, QCs, and other legal practitioners
- Accounting Professionals including Chartered Accountants (CAs), Auditors, Actuaries, Financial Controllers, and other accounting industry professionals
- Mining, Energy & Resource Industry Professionals including Engineers, Surveyors, Mine Surveyors, Quantity Surveyors and Geologists
- Information Technology Professionals including Engineers, Software Developers, System Administrators, Project Managers, and other IT practitioners
Not at all... OneSite Finance is completely independent. We can compare hundreds of loans and loan products from a panel of more than 40 lenders to ensure you always have the most suitable loan for your situation. Now and in the future.
We get paid the almost the same commission regardless of which lender you choose. Additionally, we disclose all commissions to clients prior to lodging any loan applications.
That said, we have a 15+ year track record of serving our clients' best interests. Our goal is not to just make sales. We are dedicated to forging long term relationships as you can see from the reviews and testimonials we've accumulated over the years.
Our advice is independent, fully transparent, always impartial, and in your best interest.
Yes... Exit fees and penalties are charged to cover the costs incurred by the bank to attract you as a client, to assess you as a credit risk and to process your home loan application.
Exit fees can often be eliminated or reduced if you negotiate with the bank. In any case, our comprehensive analysis on loan refinances and reviews takes all penalties and fees into account to ensure you get the best financial outcome.
An approval estimate is a high-level estimate of the amount a lender is willing to lend you. Some brokers and lenders use Approval Estimates to avoid the cost in time and effort required to assess your situation properly.
Sadly, some home buyers and investors sign contracts based on what they think is a Loan Pre-Approval only to discover it was only an approval estimate. This not only causes significant stress, but it can also put the transaction at risk and lead to you losing out on the property and potentially losing your deposit. This is especially true if your situation changes.
OneSite Finance always proceeds with a Loan Pre-Approval application which when granted means you can search for and bid on a property knowing the funds you need will be there when called on.
The sooner the better. We don’t merely help you research and find the most suitable loan. We answer all your questions and help you through the entire process from start to finish. We especially enjoy guiding First Home Buyers bring their home ownership dreams come to life.
So, whether you're ready to make an offer on a property, you're thinking about buying your first house, or you're just wondering if you may be able to save some money on your mortgage, book your Free Home Loan Strategy Session and benefit from our years of experience.
There’s no obligation and absolutely nothing to lose.
Sydney is a beautiful part of the world to live, work and invest in. Book a Free Home Loan Strategy Session and we can put you in touch with our network of trusted real estate partners who will help you find the property you're looking for.
Whether you're looking to purchase a home or to invest, one of our professional partners should be able to help.
Enquire Now. Book Your FREE Home Loan Strategy Session
Discover how to get the right home or investment property loan and save years and thousands in repayments, fees and taxes
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An N.OneSite Finance team are excellent.
Very professional, supportive and helpful throughout the entire process. We will certainly contact OneSite Finance for any future financial needs.
We will have no hesitation by recommending to anyone who is looking for a mortgage broker. -read moreread less
Kenny T.My wife and I have been have used Onesite for last 10 years for all our property purchases and sales (home owner and investment). The service provided by Liz and her team is exceptional from start to finish.
Impartial advice and guidance at the start of the process followed by seamless and extremely efficient service & continued guidance throughout the process.
Amazing and could not recommend highly enough! -read moreread less Aditya S.Liz helped me to find a mortgage my first property purchase, and I couldn't have asked for a better experience as a first-time homebuyer. She was incredibly helpful, clear, and responsive to all my questions. Her friendly demeanor made the process feel less daunting, and her patience truly stood out as she guided me through every step. I'm so grateful for Liz's expertise and support, and I wouldn't hesitate to recommend her to anyone in need of mortgage assistance. Thanks again Liz and team! -read moreread less - SY P.Norman is our Loan Advisor. He is very helpful, approachable and knowledgeable. Our situation wasn't easy, but Norman managed to find a solution for us and the result was eventually positive. We deeply appreciate Norman's service and would recommend him to anyone who needs professional loan advices. -read moreread less Mat M.We were recommended Liz by a friend. As first time home buyers were pretty green about the mortgage process and what to look out for. Liz and the team are extremely knowledgeable and provided the best guidance and advice so that we were informed to decide what was right for us. Our unit was delayed by several month (we bought off the plan), but she was still able to negotiate a really competitive rate and ensured that the settlement done seemless. Thanks Liz and the team at OneSite Finance. -read moreread less PS L.I am super excited and thankful that we found Liz and the team to help us with our first home. Special thanks to Liz. She is fast, efficient, and detailed. The thing I love the most is that we get prompt responses and advice on all doubts.
This is a highly recommended broker to go for if you are buying property. I will be 100% going back to Liz and the team in the future.
P/s: Be prepared to get ready with all the documents that are requested. It really smooth out the process in a blink of eyes. -read moreread less - Marie U.Liz was recommended to me by a family member and was told that she is amazing and she would look after me - which she did. She was always available to answer any questions I had, and was honest with my options throughout the whole process. Her knowledge, and attention to detail is excellent and even though I know she had multiple clients always made me feel like I was a priority.
Having not gone through a mortgage broker before, she put me at ease because she really took care of everything from start to finish - top customer service. I can't thank Liz enough (and her team, Tram and Mark) for their assistance and would go through her again and would highly recommend her to others. -read moreread less Marie W.Liz was recommended to me by a family member and was told that she is amazing and she would look after me - which she did. She was always available to answer any questions I had, and was honest with my options throughout the whole process. Her knowledge, and attention to detail is excellent and even though I know she had multiple clients always made me feel like I was a priority.
Having not gone through a mortgage broker before, she put me at ease because she really took care of everything from start to finish - top customer service. I can't thank Liz enough (and her team, Tram and Mark) for their assistance and would go through her again and would highly recommend her to others. -read moreread less Matthew D.A wonderful experience with Liz and the team, across quite a trying time as we spent many months searching for our first home. Thanks for your patience and sage advice.
Liz was recommended by a trusted friend, and the trust was well-placed! -read moreread less - Cicil a.Liz and team are just amazing. They are friendly, very fast and efficient. Their service is top class. They ensure things were in order for settlement and stress free. I would strongly recommend OneSite Finance and will definitely come back again for future loan application or refinancing. Thank you OneSite Finance! -read moreread less kane m.If Liz and her team can’t get you a loan nobody can,
We gave them a challenge organising our entire loan during our cooling off period, with the added difficulty of our finances due to being a small business owner, and she got us the best deal with the bank we chose, even getting the bank managers private number to get us approved faster.
I have already recommended my friends to Onesite finance. -read moreread less Maria P.We are very pleased with the service provided by Norman from OneSite Finance. Norman made our first home buying process a breeze through briefing us with the buying process, and applying for the loan and completing all necessary paperworks on our behalf. He assisted us with setting realistic goals and made recommendations that would suit our circumstances. Norman is always happy to answer any of our questions and easily contactable through both phones and emails.
Thank you very much from the both of us,
Maria & Sunil -read moreread less - Simon C.We were fortunate to have Liz Zaki and the OneSite Finance team recommended to us by close friends, but it's easy to see why they did recommend her. As first-home buyers, we found the process seamless thanks to Liz. She tailored options to our needs and got us great rates.
Communication was effortless, and Liz was always there to answer any questions. What really sets her apart is her genuine desire to help, offering invaluable advice beyond just brokering a deal.
If you're in need of a mortgage broker, look no further. Liz and her team are the gold standard. -read moreread less Kelly T.Liz was so wonderful assisting us getting a mortgage. She explained everything very carefully, explained all the pros and cons of various loans and worked really hard to get us the best to suit our needs. She was always very responsive and communication with her and the team was great. I would definitely recommend her. -read moreread less Laura G.We've found One Finance on google and decided to give it a try based on the amazing reviews. We were wondering whether the 5 stars were too good to be true but after our first chat with Liz, I could understand why she has that rating.
Liz is extremely competent, focused and committed to help you choose the best deal. She's efficient while also friendly. If i had any question, I'd pick the phone and get an answer right away. Whether those were questions directly related to the loan or even unrelated (e.g. negotiation tips, strata report, concerns about the location). Liz has wide experience in the property market, so she knew to advise us about one of the areas locations we were looking into, saying to pay attention to airplane noise levels there. That was really helpful. At our first meeting she also prepared a full manual for us which clearly explains how the process works, what different types of loans exist, etc. Throughout this process, I could be 100% confident that Liz is on top of things and her can do, positive attitude was so uplifting for us - anxious first home buyers.
I've already recommended Liz to all our friends, but hopefully this review will help other ppl out there as well. -read moreread less
