Frequently Asked Questions
Questions we are frequently asked by new clients in Sydney...
OneSite Finance is built on helping First Home Buyers, Upgraders, Home Builders, Property Investors, and those looking to refinance their existing home loans.
We pride ourselves on providing no-obligation, independent advice, and 5-Star customer service.
Mortgage Brokers & The Home Loan Process
When applying for a loan directly through a bank, you are limited to the small range of loan products they offer. And the rates and discounts they offer to "walk-in" or branch customers.
In short... Your bank, as good as they may be, can only ever show you their own home loan products.
You could try to compare their loans with other banks. But that would take hours of making phone calls, filling in applications, negotiating for discounts, and analysing a spreadsheet of confusing data. The process is a fair bit more complicated than comparing phone plans and that is often hard enough.
A good mortgage broker has a proven system to compare rates, fees and conditions from a variety of lenders. They will do all the research, administration and negotiation on your behalf – saving you many hours of tedious work and potentially uncomfortable conversations.
In short, we make it easy for you to get the most suitable loan with the least amount of stress.
Any Mortgage Broker can find you a loan. But not all have the network, knowledge and experience to get you the most suitable one. We look at you as a long-term client and consider your long term needs. You can see this in the reviews we've collected over the years. We always look at how to save you years of repayments and fees.
The expert Mortgage Brokers at OneSite Finance not only guarantee to find you the most suitable loan, we automatically review your loan each year to ensure you always have the best deal available. Your bank is not going to do that.
And we offer advice on how you can redirect any savings to pay your loan off sooner or invest for greater returns in the future. We help you keep more cash in your pocket today and in the future.
For more information, here are the 9 Ways Our Mortgage Brokers Help Sydney Home Owners and Investors Get the Most Suitable Loan and Save Thousands in Mortgage Repayments, Fees, and Taxes.
This is a hard question to answer without knowing some information about your situation. Mainly:
- Your goals. What are you looking to achieve?
- Your income & expenses. What do you earn? What do you spend?
- Your assets & liabilities. What do you own? How much debt do you have?
- Your family situation. Are you married, single, have children etc.
During your Free Home Loan Strategy Session one of our expert Mortgage Brokers will analyse your situation and give you an accurate idea of your borrowing capacity.
If you're ready to purchase, we can arrange a full Loan Pre-Approval so when you find the right property, the funds are ready to go. This places you at an advantage when negotiating for your next property.
The following video will give you a breakdown of the factors affecting your borrowing capacity.
Yes... Some people are able to negotiate a better rate with their own bank. But many find the process stressful, time-consuming and uncomfortable. And it doesn't guarantee you will get the most suitable loan available.
In other words, even with a better rate, you still may be paying more than necessary. A better rate is nothing if your loan product does not have an offset account. Or does not allow you to make extra repayments for instance.
A good mortgage broker will look after all the research, negotiation, and administration, saving you hours of work and potentially confronting conversations.
The ultimate goal is to ensure you have the most suitable loan for your situation. Not necessarily the loan with the lowest interest rate.
Using a mortgage broker costs you nothing usually.
The most in demand brokers may charge a small consultation or commitment fee that is refunded on settlement. Mortgage brokers get paid by the bank you select at the end of the purchase or refinance process.
The banks pay brokers a commission for bringing them loans. This is money the banks would have spent on marketing to attract new customers and process their home loan applications.
A lot of banks have reduced the number of branches and the capability of the Lending Managers within those branches in order to cut costs and drive greater economic efficiencies.
You will usually get a better deal through a mortgage broker because unlike banks, brokers are independent. Your broker is not limited to showing you the home loan products from one lender unlike the Lending Manager at your local branch.
OneSite Finance has a panel of over 40 lenders covering the Big 4, mid-tier banks, international banks as well as credit unions and building societies.
More information on how we and other mortgage brokers are paid can be found on our Fees and Commissions page.
We help clients all around Sydney with all types of home loans including loans to purchase your first home, upgrade your existing home, loans for land and construction, refinance, and loans to help you invest in property.
We help busy Professionals research and obtain their home loans with as little as 5% deposit, and No LMI. The professionals we help include:
- Medical Industry Professionals including Medical Specialists, Doctors, Nurses, Physiotherapists, and Veterinary Industry Professionals
- Legal Industry Professionals including Solicitors, QCs, and other legal practitioners
- Accounting Professionals including Chartered Accountants (CAs), Auditors, Actuaries, Financial Controllers, and other accounting industry professionals
- Mining, Energy & Resource Industry Professionals including Engineers, Surveyors, Mine Surveyors, Quantity Surveyors and Geologists
- Information Technology Professionals including Engineers, Software Developers, System Administrators, Project Managers, and other IT practitioners
Not at all... OneSite Finance is completely independent. We can compare hundreds of loans and loan products from a panel of more than 40 lenders to ensure you always have the most suitable loan for your situation. Now and in the future.
We get paid the almost the same commission regardless of which lender you choose. Additionally, we disclose all commissions to clients prior to lodging any loan applications.
That said, we have a 15+ year track record of serving our clients' best interests. Our goal is not to just make sales. We are dedicated to forging long term relationships as you can see from the reviews and testimonials we've accumulated over the years.
Our advice is independent, fully transparent, always impartial, and in your best interest.
Yes... Exit fees and penalties are charged to cover the costs incurred by the bank to attract you as a client, to assess you as a credit risk and to process your home loan application.
Exit fees can often be eliminated or reduced if you negotiate with the bank. In any case, our comprehensive analysis on loan refinances and reviews takes all penalties and fees into account to ensure you get the best financial outcome.
An approval estimate is a high-level estimate of the amount a lender is willing to lend you. Some brokers and lenders use Approval Estimates to avoid the cost in time and effort required to assess your situation properly.
Sadly, some home buyers and investors sign contracts based on what they think is a Loan Pre-Approval only to discover it was only an approval estimate. This not only causes significant stress, but it can also put the transaction at risk and lead to you losing out on the property and potentially losing your deposit. This is especially true if your situation changes.
OneSite Finance always proceeds with a Loan Pre-Approval application which when granted means you can search for and bid on a property knowing the funds you need will be there when called on.
The sooner the better. We don’t merely help you research and find the most suitable loan. We answer all your questions and help you through the entire process from start to finish. We especially enjoy guiding First Home Buyers bring their home ownership dreams come to life.
So, whether you're ready to make an offer on a property, you're thinking about buying your first house, or you're just wondering if you may be able to save some money on your mortgage, book your Free Home Loan Strategy Session and benefit from our years of experience.
There’s no obligation and absolutely nothing to lose.
Sydney is a beautiful part of the world to live, work and invest in. Book a Free Home Loan Strategy Session and we can put you in touch with our network of trusted real estate partners who will help you find the property you're looking for.
Whether you're looking to purchase a home or to invest, one of our professional partners should be able to help.
Enquire Now. Book Your FREE Home Loan Strategy Session
Discover how to get the right home or investment property loan and save years and thousands in repayments, fees and taxes
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We found OneSite Finance through Google search for a reputable Home and Investment Loan Mortgage brokers in Sydney. We contacted Liz Zaki thereafter and our... read moreWe found OneSite Finance through Google search for a reputable Home and Investment Loan Mortgage brokers in Sydney. We contacted Liz Zaki thereafter and our experience have been remarkable.
Liz, Tram, Mark and the rest of the team have helped us to refinance our investment property loans through which we have been able to obtain better and competitive interest rate and take equity out at the same time.
The entire refinance process took less than 3-weeks which was a huge surprise to us based on our previous experiences with other brokers.
Liz in particular made the process looked so easy - she kept us on track through timely emails and video calls to make sure that we had a clear understanding of the loan she was recommending for us.
Great Customer Service with fantastic communication throughtout the whole process.
Overall, we highly recommend OneSite Finance if you are looking for a Loan.
We say thank you and welldone to Liz and the Team. read less -We have used Liz as our mortgage broker for many years. We have refinanced many time and Liz always gets us the best rate. On... read moreWe have used Liz as our mortgage broker for many years. We have refinanced many time and Liz always gets us the best rate. On top of that Liz is always proactive, always on the look out and will touch base when she thinks there is a better rate and plan around for us.
She is very professional, extremely organised and very prepared for all our meetings. Always approachable and very responsive.
I have recommended Onsite Finance to many of my friends and family. read less -As first home buyers, the process of getting a mortgage can be quite daunting. Liz was so helpful and diligent the whole process. Always on... read moreAs first home buyers, the process of getting a mortgage can be quite daunting. Liz was so helpful and diligent the whole process. Always on top of things and so lovely. We could not recommend her more! read less -
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My partner and I used Liz to help us find a mortgage for our first property. We were both super happy and highly recommend Liz... read moreMy partner and I used Liz to help us find a mortgage for our first property. We were both super happy and highly recommend Liz and team. Really great, fast communication and Liz was always happy to explain terms/process for us - particularly helpful for first time buyers. Love that she will continue to review every 6 months to make sure we are getting the best deal. She also recommended a buyer's agent and conveyancer so I felt we had a great team supporting our purchase. Thank you Liz and team! read less -
We have been working with Liz for over 10 years as a mortgage broker with loan financing and re-financing and I always appreciate her updates... read moreWe have been working with Liz for over 10 years as a mortgage broker with loan financing and re-financing and I always appreciate her updates on market trends and new offers.
She recently assisted us again with purchasing an investment property and taking an equity loan out from our existing property.
She is always diligent, responsive and explains finance matters extremely well and the process with the banks. She makes borrowing easy and I would highly recommend her to any looking for finance or re-financing. read less -Liz and the team at OneSite Finance are amazing! We have been clients of Liz since 2011, and she has helped us with both... read moreLiz and the team at OneSite Finance are amazing! We have been clients of Liz since 2011, and she has helped us with both our home and all of our investment property loans, ensuring that we get the most competitive rate and the right loan structure.
I've never met anyone as efficient and on top of things like Liz, and she is also incredibly lovely to deal with. I ALWAYS encourage friends and family to go to her when they are considering a new property, and they've all been so happy with her services as well 🙂 read less - -
Liz Zaki came highly recommended to us by a savvy friend, and now, having experienced her exceptional service firsthand, we can confidently say that she... read moreLiz Zaki came highly recommended to us by a savvy friend, and now, having experienced her exceptional service firsthand, we can confidently say that she exceeded all our expectations as a first-time buyer.
From the very beginning, Liz demonstrated an incredible level of patience, taking the time to explain each step of the home buying process and presenting us with various options available to suit our needs. Her clear and effective communication throughout the journey made us feel well-informed and supported at every stage, from application to approval and settlement.
What truly stood out was the exceptional management of our application and settlement, which made the entire process seamless and stress-free. Liz and her team's dedication to our case was evident, and it gave us total peace of mind.
Moreover, we were pleasantly surprised by the additional educational workshops offered by Liz's team, which allowed us to build our knowledge and confidence in the real estate market. This extra effort showcased their commitment to ensuring we made well-informed decisions.
We have no hesitation in recommending Liz at OneSite to anyone looking for a finance. Her expertise, professionalism, and personalised approach made our first home buying experience truly enjoyable and successful. Liz Zaki and her team are the ones you can trust to guide you through the complex world of mortgages with ease. read less -We had bought our first property and Liz was very helpful and professional all throughout the journey. She was always available to help us with... read moreWe had bought our first property and Liz was very helpful and professional all throughout the journey. She was always available to help us with our queries. We had an unfortunate situation where the house wasn't settling on time and Liz was patient and helpful in smooth sailing for re-approval process.
Highly recommend OneSite finance. Cheers read less -I've worked with Norman at OneSite Finance to get my house refinanced and my experience has been nothing but wonderful. It was the smoothest process... read moreI've worked with Norman at OneSite Finance to get my house refinanced and my experience has been nothing but wonderful. It was the smoothest process ever and he made everything very easy and clear and was very transparent. I know the process of a mortgage or a refinance can be daunting as not all finance brokers are as helpful and approachable but Norman has helped me with my application every step of the way. He provided me with all the information I needed to know to make an informed decision in terms of different lenders, competitive rates, how to structure the loan to best benefit me in the long run that clearly showed that he had my best interest in mind. He was very transparent, kind, patient and amazing overall. My application got approved within a very short period of time and he not only helped me through the process, but also checked on me after the settlement too to ensure if everything is as explained in the approval letters. I will happily recommend Norman at OneSite Finance to anyone for their financial needs. read less -
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Liz has helped me through one mortgage and 2-3 remortgages/restructures and I cannot speak more highly of her. She has integrity, perseverance (negotiates hard!), and... read moreLiz has helped me through one mortgage and 2-3 remortgages/restructures and I cannot speak more highly of her. She has integrity, perseverance (negotiates hard!), and goes above and beyond (including adding a lender to her portfolio because she could see it fit with what I was looking for- so happy!). And she's lovely, genuine and easy to communicate with too. Very happy read less -
Approaching the home loan process we were unsure whether to engage a mortgage broker to assist but we're so glad we did. Liz was great... read moreApproaching the home loan process we were unsure whether to engage a mortgage broker to assist but we're so glad we did. Liz was great - she and the team were really thorough in helping us plan our finances and relentless in following-up the banks. The timing on our settlement could easily have gotten complicated but Liz was all over it. Excellent service, very happy to recommend to anyone. read less -
We would highly recommend Onesite Finance. We recently bought an investment property in WA and Liz & team helped us with the home loan process.... read moreWe would highly recommend Onesite Finance. We recently bought an investment property in WA and Liz & team helped us with the home loan process. She guided us with all the loan options available and helped us pick the option best fit for us from both vendor and rate perspective. We would without a doubt reach out to Liz & team for our next home! read less -
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Liz has made the entire process of getting a loan to be hassle free and as easy as it can be. Her dedication and... read moreLiz has made the entire process of getting a loan to be hassle free and as easy as it can be. Her dedication and work ethic has made the application submitting less stressful and the loan approval rapid. read less -
We found Liz through Google and we're glad that we decided to go with her as our broker. She went above and beyond to find... read moreWe found Liz through Google and we're glad that we decided to go with her as our broker. She went above and beyond to find the best deal for us right before the interest rates rose last minute. Liz was very informative, responsive and helpful throughout the whole process, especially as we are first home buyers. Would highly recommend Liz and her team. Thank you Liz! read less -
A wonderful experience with Liz and the team, across quite a trying time as we spent many months searching for our first home. Thanks for... read moreA wonderful experience with Liz and the team, across quite a trying time as we spent many months searching for our first home. Thanks for your patience and sage advice.
Liz was recommended by a trusted friend, and the trust was well-placed! read less -