Frequently Asked Questions
Questions we are frequently asked by new clients in Sydney...
OneSite Finance is built on helping First Home Buyers, Upgraders, Home Builders, Property Investors, and those looking to refinance their existing home loans.
We pride ourselves on providing no-obligation, independent advice, and 5-Star customer service.
Mortgage Brokers & The Home Loan Process
When applying for a loan directly through a bank, you are limited to the small range of loan products they offer. And the rates and discounts they offer to "walk-in" or branch customers.
In short... Your bank, as good as they may be, can only ever show you their own home loan products.
You could try to compare their loans with other banks. But that would take hours of making phone calls, filling in applications, negotiating for discounts, and analysing a spreadsheet of confusing data. The process is a fair bit more complicated than comparing phone plans and that is often hard enough.
A good mortgage broker has a proven system to compare rates, fees and conditions from a variety of lenders. They will do all the research, administration and negotiation on your behalf – saving you many hours of tedious work and potentially uncomfortable conversations.
In short, we make it easy for you to get the most suitable loan with the least amount of stress.
Any Mortgage Broker can find you a loan. But not all have the network, knowledge and experience to get you the most suitable one. We look at you as a long-term client and consider your long term needs. You can see this in the reviews we've collected over the years. We always look at how to save you years of repayments and fees.
The expert Mortgage Brokers at OneSite Finance not only guarantee to find you the most suitable loan, we automatically review your loan each year to ensure you always have the best deal available. Your bank is not going to do that.
And we offer advice on how you can redirect any savings to pay your loan off sooner or invest for greater returns in the future. We help you keep more cash in your pocket today and in the future.
For more information, here are the 9 Ways Our Mortgage Brokers Help Sydney Home Owners and Investors Get the Most Suitable Loan and Save Thousands in Mortgage Repayments, Fees, and Taxes.
This is a hard question to answer without knowing some information about your situation. Mainly:
- Your goals. What are you looking to achieve?
- Your income & expenses. What do you earn? What do you spend?
- Your assets & liabilities. What do you own? How much debt do you have?
- Your family situation. Are you married, single, have children etc.
During your Free Home Loan Strategy Session one of our expert Mortgage Brokers will analyse your situation and give you an accurate idea of your borrowing capacity.
If you're ready to purchase, we can arrange a full Loan Pre-Approval so when you find the right property, the funds are ready to go. This places you at an advantage when negotiating for your next property.
The following video will give you a breakdown of the factors affecting your borrowing capacity.
Yes... Some people are able to negotiate a better rate with their own bank. But many find the process stressful, time-consuming and uncomfortable. And it doesn't guarantee you will get the most suitable loan available.
In other words, even with a better rate, you still may be paying more than necessary. A better rate is nothing if your loan product does not have an offset account. Or does not allow you to make extra repayments for instance.
A good mortgage broker will look after all the research, negotiation, and administration, saving you hours of work and potentially confronting conversations.
The ultimate goal is to ensure you have the most suitable loan for your situation. Not necessarily the loan with the lowest interest rate.
Using a mortgage broker costs you nothing usually.
The most in demand brokers may charge a small consultation or commitment fee that is refunded on settlement. Mortgage brokers get paid by the bank you select at the end of the purchase or refinance process.
The banks pay brokers a commission for bringing them loans. This is money the banks would have spent on marketing to attract new customers and process their home loan applications.
A lot of banks have reduced the number of branches and the capability of the Lending Managers within those branches in order to cut costs and drive greater economic efficiencies.
You will usually get a better deal through a mortgage broker because unlike banks, brokers are independent. Your broker is not limited to showing you the home loan products from one lender unlike the Lending Manager at your local branch.
OneSite Finance has a panel of over 40 lenders covering the Big 4, mid-tier banks, international banks as well as credit unions and building societies.
More information on how we and other mortgage brokers are paid can be found on our Fees and Commissions page.
We help clients all around Sydney with all types of home loans including loans to purchase your first home, upgrade your existing home, loans for land and construction, refinance, and loans to help you invest in property.
We help busy Professionals research and obtain their home loans with as little as 5% deposit, and No LMI. The professionals we help include:
- Medical Industry Professionals including Medical Specialists, Doctors, Nurses, Physiotherapists, and Veterinary Industry Professionals
- Legal Industry Professionals including Solicitors, QCs, and other legal practitioners
- Accounting Professionals including Chartered Accountants (CAs), Auditors, Actuaries, Financial Controllers, and other accounting industry professionals
- Mining, Energy & Resource Industry Professionals including Engineers, Surveyors, Mine Surveyors, Quantity Surveyors and Geologists
- Information Technology Professionals including Engineers, Software Developers, System Administrators, Project Managers, and other IT practitioners
Not at all... OneSite Finance is completely independent. We can compare hundreds of loans and loan products from a panel of more than 40 lenders to ensure you always have the most suitable loan for your situation. Now and in the future.
We get paid the almost the same commission regardless of which lender you choose. Additionally, we disclose all commissions to clients prior to lodging any loan applications.
That said, we have a 15+ year track record of serving our clients' best interests. Our goal is not to just make sales. We are dedicated to forging long term relationships as you can see from the reviews and testimonials we've accumulated over the years.
Our advice is independent, fully transparent, always impartial, and in your best interest.
Yes... Exit fees and penalties are charged to cover the costs incurred by the bank to attract you as a client, to assess you as a credit risk and to process your home loan application.
Exit fees can often be eliminated or reduced if you negotiate with the bank. In any case, our comprehensive analysis on loan refinances and reviews takes all penalties and fees into account to ensure you get the best financial outcome.
An approval estimate is a high-level estimate of the amount a lender is willing to lend you. Some brokers and lenders use Approval Estimates to avoid the cost in time and effort required to assess your situation properly.
Sadly, some home buyers and investors sign contracts based on what they think is a Loan Pre-Approval only to discover it was only an approval estimate. This not only causes significant stress, but it can also put the transaction at risk and lead to you losing out on the property and potentially losing your deposit. This is especially true if your situation changes.
OneSite Finance always proceeds with a Loan Pre-Approval application which when granted means you can search for and bid on a property knowing the funds you need will be there when called on.
The sooner the better. We don’t merely help you research and find the most suitable loan. We answer all your questions and help you through the entire process from start to finish. We especially enjoy guiding First Home Buyers bring their home ownership dreams come to life.
So, whether you're ready to make an offer on a property, you're thinking about buying your first house, or you're just wondering if you may be able to save some money on your mortgage, book your Free Home Loan Strategy Session and benefit from our years of experience.
There’s no obligation and absolutely nothing to lose.
Sydney is a beautiful part of the world to live, work and invest in. Book a Free Home Loan Strategy Session and we can put you in touch with our network of trusted real estate partners who will help you find the property you're looking for.
Whether you're looking to purchase a home or to invest, one of our professional partners should be able to help.
Enquire Now. Book Your FREE Home Loan Strategy Session
Discover how to get the right home or investment property loan and save years and thousands in repayments, fees and taxes
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Matthew D.A wonderful experience with Liz and the team, across quite a trying time as we spent many months searching for our first home. Thanks for your patience and sage advice.
Liz was recommended by a trusted friend, and the trust was well-placed! -read moreread less
Neethu R.It was a pleasure to work with Liz from OneSite Finance. Being first home buyers, we were definitely nervous and had so many questions. Liz was so understanding and so knowledgeable. She made our entire home buying experience really smooth. Our friends bought their first home with Liz and referred her to us and we are so happy we went with the recommendation. Liz is always so prompt, responsive and always so ahead for everything. Many thanks to Liz, Tram and the Onesite Team. We will definitely work with her for our future buys as well and will highly recommend her to anyone thinking of starting their new home buying journey. -read moreread less Hanny W.We have used Liz as our mortgage broker for many years. We have refinanced many time and Liz always gets us the best rate. On top of that Liz is always proactive, always on the look out and will touch base when she thinks there is a better rate and plan around for us.
She is very professional, extremely organised and very prepared for all our meetings. Always approachable and very responsive.
I have recommended Onsite Finance to many of my friends and family. -read moreread less - Ron C.It was a pleasure to work with Liz and the team from OneSite Finance. Liz assisted in refinancing our mortgage and was excellent in explaining the various alternatives and strategies we could pursue to best manage our position.
The support received from the OneSite Finance team far exceeded our expectations, and they provided a stress free professional experience from start to finish.
I cannot recommend Liz and the Onesite Finance team highly enough. -read moreread less Faezeh G.Highly recommend Onesite finance specially Norman to everyone. The most responsible, caring, punctual, reliable person we dealt with in the whole mortgage process. If you are looking for a great service with nice people don't look anywhere else. He went beyond his responsibilities to make our first purchase in Australia as stress free as he could. All I can say is Thank you 🙂 -read moreread less James F.Liz and the team helped my partner and I secure our first home using the Government first home buyers guarantee with no LMI!
The process was very easy and any questions I had were answered promptly. Liz was recommended to me by my parents whom have also used their services before.
I would highly recommend their services to anyone looking for a reliable broker. -read moreread less - Chevy D.Andi was very highly recommended by a colleague and friend. From start to finish, Andi from OneSite has been very helpful and keen on answering every query that I had. I pretty much understood the whole process of buying a property as a FHB and obtaining a loan. He is very easy to work with too. I highly recommend OneSite for your loan needs! Looking to work with him again soon. -read moreread less Steph O.I can't express how grateful I am to Liz and her incredible team at OneSite for helping me finance my first home! From the very beginning, they went above and beyond to ensure I had the best experience possible. Liz and her team were always quick to reply, incredibly helpful, and truly dedicated to my success. Their expertise and commitment made the entire process smooth and stress-free. I highly recommend OneSite to anyone looking for a reliable and supportive mortgage broker. Thank you, Liz and team, for making my dream of home ownership a reality! -read moreread less Cicil a.Liz and team are just amazing. They are friendly, very fast and efficient. Their service is top class. They ensure things were in order for settlement and stress free. I would strongly recommend OneSite Finance and will definitely come back again for future loan application or refinancing. Thank you OneSite Finance! -read moreread less
- Phoebe R.We cannot recommend Liz and the team enough! Liz patiently took us through the process of securing a home loan, answering all our questions promptly and was always professional and friendly. So glad we were referred to Liz from a friend as we didn't know much about the process and felt really supported throughout it and that Liz has our best interests at heart. Thank you Liz and team! -read moreread less sahar g.After our friends had a very good experience working with Norman we decided to give it a shot and we are always grateful for all his helps and efforts through our long journey as a first home buyers.
He made the whole mortgage broking process very smooth and easy for us by providing detailed information regarding different options available in the market. Anytime we needed to get a property value he kindly helped us with that no matter how many properties we requested for.
We found him a very reliable, honest, punctual and knowledgeable with good contacts in big banks to fast track the mortgage broking process where needed. We highly recommend him to our friends and families. -read moreread less K P.We are first-time home buyers and had an excellent experience working with Norman getting finance our first home. He was extremely meticulous explaining the options for each lender, and then through the application and settlement processes.
I would recommend Norman to anyone who is looking for a loan advisor or even just general advice. -read moreread less - Nap O.We found OneSite Finance through Google search for a reputable Home and Investment Loan Mortgage brokers in Sydney. We contacted Liz Zaki thereafter and our experience have been remarkable.
Liz, Tram, Mark and the rest of the team have helped us to refinance our investment property loans through which we have been able to obtain better and competitive interest rate and take equity out at the same time.
The entire refinance process took less than 3-weeks which was a huge surprise to us based on our previous experiences with other brokers.
Liz in particular made the process looked so easy - she kept us on track through timely emails and video calls to make sure that we had a clear understanding of the loan she was recommending for us.
Great Customer Service with fantastic communication throughtout the whole process.
Overall, we highly recommend OneSite Finance if you are looking for a Loan.
We say thank you and welldone to Liz and the Team. -read moreread less Anar Y.We were applying for our first home loan with Norman, and he was extremely helpful from the very beginning up to very end.
He was always responsive, helpful and friendly, and he provided us with great options to choose from.
He also stayed available during the weekends, and he was always thinking outside of the box and proposing the best solutions and choices, listing all the pros and cons.
He is a genuinely nice person and it was a pleasure to work with him.
We will definitely recommend him to everyone we know and we will definitely work with him in future with any financing and home loan issues.
Thanks again Norman!!! -read moreread less Meda C.We are first-time home buyers and Liz helped us greatly in navigating the process. She was recommended by friends, and we are happy to have followed their advice and work with Liz.
Liz clearly explained the process and assisted us in putting our mortgage application together. She was always available to provide advice and the advice we received from her was always informed and realistic.
Liz made the process of acquiring property less stressful than it would have otherwise been. We are grateful for that!
We strongly recommend Liz's services! -read moreread less
