Frequently Asked Questions
Questions we are frequently asked by new clients in Sydney...
OneSite Finance is built on helping First Home Buyers, Upgraders, Home Builders, Property Investors, and those looking to refinance their existing home loans.
We pride ourselves on providing no-obligation, independent advice, and 5-Star customer service.
Mortgage Brokers & The Home Loan Process
When applying for a loan directly through a bank, you are limited to the small range of loan products they offer. And the rates and discounts they offer to "walk-in" or branch customers.
In short... Your bank, as good as they may be, can only ever show you their own home loan products.
You could try to compare their loans with other banks. But that would take hours of making phone calls, filling in applications, negotiating for discounts, and analysing a spreadsheet of confusing data. The process is a fair bit more complicated than comparing phone plans and that is often hard enough.
A good mortgage broker has a proven system to compare rates, fees and conditions from a variety of lenders. They will do all the research, administration and negotiation on your behalf – saving you many hours of tedious work and potentially uncomfortable conversations.
In short, we make it easy for you to get the most suitable loan with the least amount of stress.
Any Mortgage Broker can find you a loan. But not all have the network, knowledge and experience to get you the most suitable one. We look at you as a long-term client and consider your long term needs. You can see this in the reviews we've collected over the years. We always look at how to save you years of repayments and fees.
The expert Mortgage Brokers at OneSite Finance not only guarantee to find you the most suitable loan, we automatically review your loan each year to ensure you always have the best deal available. Your bank is not going to do that.
And we offer advice on how you can redirect any savings to pay your loan off sooner or invest for greater returns in the future. We help you keep more cash in your pocket today and in the future.
For more information, here are the 9 Ways Our Mortgage Brokers Help Sydney Home Owners and Investors Get the Most Suitable Loan and Save Thousands in Mortgage Repayments, Fees, and Taxes.
This is a hard question to answer without knowing some information about your situation. Mainly:
- Your goals. What are you looking to achieve?
- Your income & expenses. What do you earn? What do you spend?
- Your assets & liabilities. What do you own? How much debt do you have?
- Your family situation. Are you married, single, have children etc.
During your Free Home Loan Strategy Session one of our expert Mortgage Brokers will analyse your situation and give you an accurate idea of your borrowing capacity.
If you're ready to purchase, we can arrange a full Loan Pre-Approval so when you find the right property, the funds are ready to go. This places you at an advantage when negotiating for your next property.
The following video will give you a breakdown of the factors affecting your borrowing capacity.
Yes... Some people are able to negotiate a better rate with their own bank. But many find the process stressful, time-consuming and uncomfortable. And it doesn't guarantee you will get the most suitable loan available.
In other words, even with a better rate, you still may be paying more than necessary. A better rate is nothing if your loan product does not have an offset account. Or does not allow you to make extra repayments for instance.
A good mortgage broker will look after all the research, negotiation, and administration, saving you hours of work and potentially confronting conversations.
The ultimate goal is to ensure you have the most suitable loan for your situation. Not necessarily the loan with the lowest interest rate.
Using a mortgage broker costs you nothing usually.
The most in demand brokers may charge a small consultation or commitment fee that is refunded on settlement. Mortgage brokers get paid by the bank you select at the end of the purchase or refinance process.
The banks pay brokers a commission for bringing them loans. This is money the banks would have spent on marketing to attract new customers and process their home loan applications.
A lot of banks have reduced the number of branches and the capability of the Lending Managers within those branches in order to cut costs and drive greater economic efficiencies.
You will usually get a better deal through a mortgage broker because unlike banks, brokers are independent. Your broker is not limited to showing you the home loan products from one lender unlike the Lending Manager at your local branch.
OneSite Finance has a panel of over 40 lenders covering the Big 4, mid-tier banks, international banks as well as credit unions and building societies.
More information on how we and other mortgage brokers are paid can be found on our Fees and Commissions page.
We help clients all around Sydney with all types of home loans including loans to purchase your first home, upgrade your existing home, loans for land and construction, refinance, and loans to help you invest in property.
We help busy Professionals research and obtain their home loans with as little as 5% deposit, and No LMI. The professionals we help include:
- Medical Industry Professionals including Medical Specialists, Doctors, Nurses, Physiotherapists, and Veterinary Industry Professionals
- Legal Industry Professionals including Solicitors, QCs, and other legal practitioners
- Accounting Professionals including Chartered Accountants (CAs), Auditors, Actuaries, Financial Controllers, and other accounting industry professionals
- Mining, Energy & Resource Industry Professionals including Engineers, Surveyors, Mine Surveyors, Quantity Surveyors and Geologists
- Information Technology Professionals including Engineers, Software Developers, System Administrators, Project Managers, and other IT practitioners
Not at all... OneSite Finance is completely independent. We can compare hundreds of loans and loan products from a panel of more than 40 lenders to ensure you always have the most suitable loan for your situation. Now and in the future.
We get paid the almost the same commission regardless of which lender you choose. Additionally, we disclose all commissions to clients prior to lodging any loan applications.
That said, we have a 15+ year track record of serving our clients' best interests. Our goal is not to just make sales. We are dedicated to forging long term relationships as you can see from the reviews and testimonials we've accumulated over the years.
Our advice is independent, fully transparent, always impartial, and in your best interest.
Yes... Exit fees and penalties are charged to cover the costs incurred by the bank to attract you as a client, to assess you as a credit risk and to process your home loan application.
Exit fees can often be eliminated or reduced if you negotiate with the bank. In any case, our comprehensive analysis on loan refinances and reviews takes all penalties and fees into account to ensure you get the best financial outcome.
An approval estimate is a high-level estimate of the amount a lender is willing to lend you. Some brokers and lenders use Approval Estimates to avoid the cost in time and effort required to assess your situation properly.
Sadly, some home buyers and investors sign contracts based on what they think is a Loan Pre-Approval only to discover it was only an approval estimate. This not only causes significant stress, but it can also put the transaction at risk and lead to you losing out on the property and potentially losing your deposit. This is especially true if your situation changes.
OneSite Finance always proceeds with a Loan Pre-Approval application which when granted means you can search for and bid on a property knowing the funds you need will be there when called on.
The sooner the better. We don’t merely help you research and find the most suitable loan. We answer all your questions and help you through the entire process from start to finish. We especially enjoy guiding First Home Buyers bring their home ownership dreams come to life.
So, whether you're ready to make an offer on a property, you're thinking about buying your first house, or you're just wondering if you may be able to save some money on your mortgage, book your Free Home Loan Strategy Session and benefit from our years of experience.
There’s no obligation and absolutely nothing to lose.
Sydney is a beautiful part of the world to live, work and invest in. Book a Free Home Loan Strategy Session and we can put you in touch with our network of trusted real estate partners who will help you find the property you're looking for.
Whether you're looking to purchase a home or to invest, one of our professional partners should be able to help.
Enquire Now. Book Your FREE Home Loan Strategy Session
Discover how to get the right home or investment property loan and save years and thousands in repayments, fees and taxes
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sudharsan t.We had bought our first property and Liz was very helpful and professional all throughout the journey. She was always available to help us with our queries. We had an unfortunate situation where the house wasn't settling on time and Liz was patient and helpful in smooth sailing for re-approval process.
Highly recommend OneSite finance. Cheers -read moreread less A G.Liz is a super efficient and helpful broker. She was available 24/7 to answer any of our questions which I am sure you will not be able to find anyone more attentive to their client needs! From the beginning of the process up to settlement I did not have to worry at all as Liz has dealt with everything in a super efficient manner. Thanks for all your help Liz, we really appreciate and we will definitely use Liz again in the future! -read moreread less PS L.I am super excited and thankful that we found Liz and the team to help us with our first home. Special thanks to Liz. She is fast, efficient, and detailed. The thing I love the most is that we get prompt responses and advice on all doubts.
This is a highly recommended broker to go for if you are buying property. I will be 100% going back to Liz and the team in the future.
P/s: Be prepared to get ready with all the documents that are requested. It really smooth out the process in a blink of eyes. -read moreread less - Vivi S.Liz has been our mortgage broker since 2012. We appreciate her help in getting us the loan for our various property purchases, restructuring our loans and taking the equity out. She is very responsive in answering our queries and help us understanding the whole loan process. Highly recommended. -read moreread less Ashwanth F.We just purchased a house through Liz's mortgage broker service. She is a star performer who worked relentlessly through our mortgage needs and gave us a host of options and explained all the different types of loans and facilities patiently. She is never more than a moment's away from your call or message and responds immediately on time. Highly highly recommend Liz and her team if you are in the market for a home. Truly fantastic and a great partner to work with. I will be looking to Liz for help with future properties. -read moreread less Heidi Z.Karen and Liz are two of the hardest working professionals I have ever had the pleasure of dealing with – these days it is hard to come by. From day 1 to the end process, I had felt informed and well looked after, especially during a difficult time for me.
Thank you both for your excellent communication, integrity and reliability and successfully assisting me with my re-mortgage.
The reviews really speak for themselves and I will be recommending OneSite Finance to all friends and family and returning to their services for my next property. -read moreread less - Ivy G.As first home buyers, my husband and I were fortunate to have Liz and her team as our mortgage brokers. Liz was there from the very start of our home purchase journey until the keys of our new home were handed over to us. She assisted us in planning matters, providing us with the best loan choices, thoroughly checking our requirements, and providing us with quality conveyancing referrals. All of my concerns, no matter how big or small, was addressed by Liz which helped us greatly with our decision making process. She is highly efficient, extremely knowledgeable, and her client service is exceptional.
Thank you Liz and OneSite Team! -read moreread less Bowen Y.Norman was extremely professional and had a through understanding of all of the procedures involved. I love how he went above and beyond to help me in my home purchase. Definitely recommend. -read moreread less Evelyn T.We have Liz in the last 7 years to help us with all our finance needs. She’s very detailed, thorough and very quick in processing the loan documents. She was very good at guiding us throughout the whole process and made us confident with any big decisions we made. Go to Liz with all your finance related needs and you won’t dissappoint! -read moreread less - Neha R.We would highly recommend Onesite Finance. We recently bought an investment property in WA and Liz & team helped us with the home loan process. She guided us with all the loan options available and helped us pick the option best fit for us from both vendor and rate perspective. We would without a doubt reach out to Liz & team for our next home! -read moreread less Poyraz K.Norman was extremely professional, knowledgeable, helpful, supportive and easy to get in touch when in need through our first home buying experience. He was there for us in every single step of the whole process starting from finding the right home to the best mortgage rates available. Always boosting our morale when we were hopeless at times. We simply can’t recommend Norman highly enough and consider ourselves very lucky to have done business with him. Thank you Norman!!! -read moreread less Rizka M.We have availed ourselves of the services provided by Onesite since the year 2012, encompassing a total of four properties. Throughout this period, Liz Zaki has consistently aided us in identifying a suitable bank and interest rate, tailored to our financial capacities. Furthermore, Liz has demonstrated an exceptional ability to facilitate all our property transactions, ensuring their seamless execution while providing lucid explanations of contractual terms. -read moreread less
- Hanny W.We have used Liz as our mortgage broker for many years. We have refinanced many time and Liz always gets us the best rate. On top of that Liz is always proactive, always on the look out and will touch base when she thinks there is a better rate and plan around for us.
She is very professional, extremely organised and very prepared for all our meetings. Always approachable and very responsive.
I have recommended Onsite Finance to many of my friends and family. -read moreread less Ljiljana K.Liz made my journey of purchasing my first property significantly less stressful for me then it would otherwise be. I fell really confident that she has my best interest in mind. She was extremely patient with endless numbers of questions I had and with me changing my mind several times about how much money I want to borrow and under which conditions. She also gave me some tips on other things related to buying property in general that made make better and informed choices.
I will definitely be back when I decide to buy my next property and would highly recommend OneSite to anyone else. -read moreread less Glenn M.Liz has been my mortgage broker for several years now and I cannot recommend her and OneSite enough. She secured a loan for me for an investment property when I wouldn't have known where to start or how to get a good rate.
I barely knew the basics at the time and she went out of her way to take the time to explain offset accounts and a bunch of things on property investment in general.
Recently she went through the process of refinancing the loan with another bank in order to get me a better rate.
Liz is great to deal with, easy to talk to, always makes time to help and I often turn to her for advice in general with anything property related. -read moreread less
