Frequently Asked Questions
Questions we are frequently asked by new clients in Sydney...
OneSite Finance is built on helping First Home Buyers, Upgraders, Home Builders, Property Investors, and those looking to refinance their existing home loans.
We pride ourselves on providing no-obligation, independent advice, and 5-Star customer service.
Mortgage Brokers & The Home Loan Process
When applying for a loan directly through a bank, you are limited to the small range of loan products they offer. And the rates and discounts they offer to "walk-in" or branch customers.
In short... Your bank, as good as they may be, can only ever show you their own home loan products.
You could try to compare their loans with other banks. But that would take hours of making phone calls, filling in applications, negotiating for discounts, and analysing a spreadsheet of confusing data. The process is a fair bit more complicated than comparing phone plans and that is often hard enough.
A good mortgage broker has a proven system to compare rates, fees and conditions from a variety of lenders. They will do all the research, administration and negotiation on your behalf – saving you many hours of tedious work and potentially uncomfortable conversations.
In short, we make it easy for you to get the most suitable loan with the least amount of stress.
Any Mortgage Broker can find you a loan. But not all have the network, knowledge and experience to get you the most suitable one. We look at you as a long-term client and consider your long term needs. You can see this in the reviews we've collected over the years. We always look at how to save you years of repayments and fees.
The expert Mortgage Brokers at OneSite Finance not only guarantee to find you the most suitable loan, we automatically review your loan each year to ensure you always have the best deal available. Your bank is not going to do that.
And we offer advice on how you can redirect any savings to pay your loan off sooner or invest for greater returns in the future. We help you keep more cash in your pocket today and in the future.
For more information, here are the 9 Ways Our Mortgage Brokers Help Sydney Home Owners and Investors Get the Most Suitable Loan and Save Thousands in Mortgage Repayments, Fees, and Taxes.
This is a hard question to answer without knowing some information about your situation. Mainly:
- Your goals. What are you looking to achieve?
- Your income & expenses. What do you earn? What do you spend?
- Your assets & liabilities. What do you own? How much debt do you have?
- Your family situation. Are you married, single, have children etc.
During your Free Home Loan Strategy Session one of our expert Mortgage Brokers will analyse your situation and give you an accurate idea of your borrowing capacity.
If you're ready to purchase, we can arrange a full Loan Pre-Approval so when you find the right property, the funds are ready to go. This places you at an advantage when negotiating for your next property.
The following video will give you a breakdown of the factors affecting your borrowing capacity.
Yes... Some people are able to negotiate a better rate with their own bank. But many find the process stressful, time-consuming and uncomfortable. And it doesn't guarantee you will get the most suitable loan available.
In other words, even with a better rate, you still may be paying more than necessary. A better rate is nothing if your loan product does not have an offset account. Or does not allow you to make extra repayments for instance.
A good mortgage broker will look after all the research, negotiation, and administration, saving you hours of work and potentially confronting conversations.
The ultimate goal is to ensure you have the most suitable loan for your situation. Not necessarily the loan with the lowest interest rate.
Using a mortgage broker costs you absolutely nothing. We get paid by the bank you select at the end of the purchase or refinance process.
The banks do pay us a commission for bringing them loans. This is money the banks would have spent on marketing to attract new clients and also to process new home loan applications.
A lot of banks have reduced the number of branches and the capability of the Lending Managers within those branches in order to cut costs and drive greater economic efficiencies.
You will usually get a better deal through a mortgage broker because unlike banks, we are independent. We’re not limited to showing you the home loan products from one lender. OneSite Finance has a panel of 40 lenders covering the Big 4, mid-tier banks, international banks as well as credit unions and building societies.
We help clients all around Sydney with all types of home loans including loans to purchase your first home, upgrade your existing home, loans for land and construction, refinance, and loans to help you invest in property.
We help busy Professionals research and obtain their home loans with as little as 5% deposit, and No LMI. The professionals we help include:
- Medical Industry Professionals including Medical Specialists, Doctors, Nurses, Physiotherapists, and Veterinary Industry Professionals
- Legal Industry Professionals including Solicitors, QCs, and other legal practitioners
- Accounting Professionals including Chartered Accountants (CAs), Auditors, Actuaries, Financial Controllers, and other accounting industry professionals
- Mining, Energy & Resource Industry Professionals including Engineers, Surveyors, Mine Surveyors, Quantity Surveyors and Geologists
- Information Technology Professionals including Engineers, Software Developers, System Administrators, Project Managers, and other IT practitioners
Not at all... OneSite Finance is completely independent. We can compare hundreds of loans and loan products from a panel of more than 40 lenders to ensure you always have the most suitable loan for your situation. Now and in the future.
We get paid the almost the same commission regardless of which lender you choose. Additionally, we disclose all commissions to clients prior to lodging any loan applications.
That said, we have a 15+ year track record of serving our clients' best interests. Our goal is not to just make sales. We are dedicated to forging long term relationships as you can see from the reviews and testimonials we've accumulated over the years.
Our advice is independent, fully transparent, always impartial, and in your best interest.
Yes... Exit fees and penalties are charged to cover the costs incurred by the bank to attract you as a client, to assess you as a credit risk and to process your home loan application.
Exit fees can often be eliminated or reduced if you negotiate with the bank. In any case, our comprehensive analysis on loan refinances and reviews takes all penalties and fees into account to ensure you get the best financial outcome.
An approval estimate is a high-level estimate of the amount a lender is willing to lend you. Some brokers and lenders use Approval Estimates to avoid the cost in time and effort required to assess your situation properly.
Sadly, some home buyers and investors sign contracts based on what they think is a Loan Pre-Approval only to discover it was only an approval estimate. This not only causes significant stress, but it can also put the transaction at risk and lead to you losing out on the property and potentially losing your deposit. This is especially true if your situation changes.
OneSite Finance always proceeds with a Loan Pre-Approval application which when granted means you can search for and bid on a property knowing the funds you need will be there when called on.
The sooner the better. We don’t merely help you research and find the most suitable loan. We answer all your questions and help you through the entire process from start to finish. We especially enjoy guiding First Home Buyers bring their home ownership dreams come to life.
So, whether you're ready to make an offer on a property, you're thinking about buying your first house, or you're just wondering if you may be able to save some money on your mortgage, book your Free Home Loan Strategy Session and benefit from our years of experience.
There’s no obligation and absolutely nothing to lose.
Sydney is a beautiful part of the world to live, work and invest in. Book a Free Home Loan Strategy Session and we can put you in touch with our network of trusted real estate partners who will help you find the property you're looking for.
Whether you're looking to purchase a home or to invest, one of our professional partners should be able to help.
Enquire Now. Book Your FREE Home Loan Strategy Session
Discover how to get the right home or investment property loan and save years and thousands in repayments, fees and taxes
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Nando T.
Liz was without a doubt an absolute pleasure to work with.
She listens to what your needs are and finds the best possible solution.
For my wife... read moreLiz was without a doubt an absolute pleasure to work with.
She listens to what your needs are and finds the best possible solution.
For my wife and I - Liz made the whole process of purchasing our investment property so much easier. Liz and her team at OneSite Finance provide an excellent service. Liz is always responsive to calls and emails along with continuous updates along the way, and she just made things really easy.
Liz is a true professional and very knowledgeable mortgage broker. Why deal with the banks when you can get quick personalised service.
My wife and I will be highly recommending Liz to all our family and friends.
Give Liz and the OneSite Finance team a call today... read less - Magdalena D.
We can say confidently that One Site is The Best Mortgage Finance Company, and Liz is the Best Mortgage Broker! We have known Liz since... read moreWe can say confidently that One Site is The Best Mortgage Finance Company, and Liz is the Best Mortgage Broker! We have known Liz since our first property purchase in 2011. Since then, we have always depend on her on all our mortgage needs. We never have to worry about anything as we trust Liz always do the best thing for us. Liz is very efficient and always get back to us promptly whenever we need her advice. All of her explanations were very clear, and we were provided with options. She also travelled to meet us during the weekends, which we really appreciate very much. She provides us with the best services and we have built our friendship for many years. One Site also run Property Workshops which we would recommend anyone to join them as they are very informative and useful. We thank Liz and her team for their assistance and will always recommend One Site to anyone. read less -
Mike
Liz from OneSite is incredible. After having her help us find a mortgage that is right for us, I am actively recommending her to my... read moreLiz from OneSite is incredible. After having her help us find a mortgage that is right for us, I am actively recommending her to my friends and family because I know how valuable her help is. read less -
- Lucy J.
We had an excellent experience with Onesite finance. Liz, our broker was very thorough in going through the process which really helped us with the... read moreWe had an excellent experience with Onesite finance. Liz, our broker was very thorough in going through the process which really helped us with the search for a new home. We bought during the COVID shutdown and Liz's extraordinary commitment to getting the loan through when everything had slowed was amazing! Strongly recommend their services if you are looking for any type of loan. read less -
Tony
5 star service and outcome!
We have used Liz Zaki for close to ten yeas for both simple and complex financing. She provides honest and reliable... read more5 star service and outcome!
We have used Liz Zaki for close to ten yeas for both simple and complex financing. She provides honest and reliable advice and has negotiated fantastic rates for us.
She is proactive and makes sure that we are always getting the best rates and features throughout the entire life of our loans.
I have recommended her to many family and friends and all have been thrilled with the service and outcomes.
Thanks Liz! read less - Laura G.
We've found One Finance on google and decided to give it a try based on the amazing reviews. We were wondering whether the 5 stars... read moreWe've found One Finance on google and decided to give it a try based on the amazing reviews. We were wondering whether the 5 stars were too good to be true but after our first chat with Liz, I could understand why she has that rating.
Liz is extremely competent, focused and committed to help you choose the best deal. She's efficient while also friendly. If i had any question, I'd pick the phone and get an answer right away. Whether those were questions directly related to the loan or even unrelated (e.g. negotiation tips, strata report, concerns about the location). Liz has wide experience in the property market, so she knew to advise us about one of the areas locations we were looking into, saying to pay attention to airplane noise levels there. That was really helpful. At our first meeting she also prepared a full manual for us which clearly explains how the process works, what different types of loans exist, etc. Throughout this process, I could be 100% confident that Liz is on top of things and her can do, positive attitude was so uplifting for us - anxious first home buyers.
I've already recommended Liz to all our friends, but hopefully this review will help other ppl out there as well. read less - - Scott A.
Norman really took the stress out of the whole home loan process. Our circumstances were not straight forward so we found it incredibly frustrating trying... read moreNorman really took the stress out of the whole home loan process. Our circumstances were not straight forward so we found it incredibly frustrating trying to work with the banks on our own. But then we started working with Norman. Norman went above and beyond for us, even hand delivering documents to us over the Christmas period. He is very professional, patient, reliable and has in-depth knowledge of all the steps and procedures. We really felt like we were in good hands every step of the way. I cannot speak highly enough of Norman and certainly will be recommending him to family and friends. Thank you again! read less -
Chevy D.
Andi was very highly recommended by a colleague and friend. From start to finish, Andi from OneSite has been very helpful and keen on answering... read moreAndi was very highly recommended by a colleague and friend. From start to finish, Andi from OneSite has been very helpful and keen on answering every query that I had. I pretty much understood the whole process of buying a property as a FHB and obtaining a loan. He is very easy to work with too. I highly recommend OneSite for your loan needs! Looking to work with him again soon. read less -
Meda C.
We are first-time home buyers and Liz helped us greatly in navigating the process. She was recommended by friends, and we are happy to have... read moreWe are first-time home buyers and Liz helped us greatly in navigating the process. She was recommended by friends, and we are happy to have followed their advice and work with Liz.
Liz clearly explained the process and assisted us in putting our mortgage application together. She was always available to provide advice and the advice we received from her was always informed and realistic.
Liz made the process of acquiring property less stressful than it would have otherwise been. We are grateful for that!
We strongly recommend Liz's services! read less - - Tamas G.
I approached Liz and the One Site team recently after another mortgage broker left me hanging. I needed urgent help with refinancing due to a... read moreI approached Liz and the One Site team recently after another mortgage broker left me hanging. I needed urgent help with refinancing due to a court order. Liz showed the utmost professionalism from the beginning, responding promptly to my emails, text messages even after hours. In our consultation, she was very clear about the options and helped benchmark them against my own needs. I would definitely like to rely on her with my property purchase in the future and highly recommend her and her team! read less -
Woo-Ju N.
Norman helped guide me through the process of purchasing my first property. He was very patient and answered any questions I had promptly making the... read moreNorman helped guide me through the process of purchasing my first property. He was very patient and answered any questions I had promptly making the whole process very easy.
Highly recommend!! I will definitely be working with them again next time I need to purchase a property read less - Chantal v.
Highly recommend Norman Suryadi to anyone!
As a first-home owner, buying your first property can be very overwhelming. Norman went above and beyond to make sure... read moreHighly recommend Norman Suryadi to anyone!
As a first-home owner, buying your first property can be very overwhelming. Norman went above and beyond to make sure to make my process as smooth as possible, as well as making sure I understood each step.
Where other experts in the process would make me feel they don't have time for me, or my worries were silly, Norman always made the time to respond and explain to make me feel at ease. read less - - Anar Y.
We were applying for our first home loan with Norman, and he was extremely helpful from the very beginning up to very end.
He was always... read moreWe were applying for our first home loan with Norman, and he was extremely helpful from the very beginning up to very end.
He was always responsive, helpful and friendly, and he provided us with great options to choose from.
He also stayed available during the weekends, and he was always thinking outside of the box and proposing the best solutions and choices, listing all the pros and cons.
He is a genuinely nice person and it was a pleasure to work with him.
We will definitely recommend him to everyone we know and we will definitely work with him in future with any financing and home loan issues.
Thanks again Norman!!! read less - Evelyn T.
We have Liz in the last 7 years to help us with all our finance needs. She’s very detailed, thorough and very quick in processing... read moreWe have Liz in the last 7 years to help us with all our finance needs. She’s very detailed, thorough and very quick in processing the loan documents. She was very good at guiding us throughout the whole process and made us confident with any big decisions we made. Go to Liz with all your finance related needs and you won’t dissappoint! read less -
S S.
Norman is very thorough and responsive. Highly recommend to anyone who wants hassle free process getting new home loan or refinancing 😊 -
