Frequently Asked Questions
Questions we are frequently asked by new clients in Sydney...
OneSite Finance is built on helping First Home Buyers, Upgraders, Home Builders, Property Investors, and those looking to refinance their existing home loans.
We pride ourselves on providing no-obligation, independent advice, and 5-Star customer service.
Mortgage Brokers & The Home Loan Process
When applying for a loan directly through a bank, you are limited to the small range of loan products they offer. And the rates and discounts they offer to "walk-in" or branch customers.
In short... Your bank, as good as they may be, can only ever show you their own home loan products.
You could try to compare their loans with other banks. But that would take hours of making phone calls, filling in applications, negotiating for discounts, and analysing a spreadsheet of confusing data. The process is a fair bit more complicated than comparing phone plans and that is often hard enough.
A good mortgage broker has a proven system to compare rates, fees and conditions from a variety of lenders. They will do all the research, administration and negotiation on your behalf – saving you many hours of tedious work and potentially uncomfortable conversations.
In short, we make it easy for you to get the most suitable loan with the least amount of stress.
Any Mortgage Broker can find you a loan. But not all have the network, knowledge and experience to get you the most suitable one. We look at you as a long-term client and consider your long term needs. You can see this in the reviews we've collected over the years. We always look at how to save you years of repayments and fees.
The expert Mortgage Brokers at OneSite Finance not only guarantee to find you the most suitable loan, we automatically review your loan each year to ensure you always have the best deal available. Your bank is not going to do that.
And we offer advice on how you can redirect any savings to pay your loan off sooner or invest for greater returns in the future. We help you keep more cash in your pocket today and in the future.
For more information, here are the 9 Ways Our Mortgage Brokers Help Sydney Home Owners and Investors Get the Most Suitable Loan and Save Thousands in Mortgage Repayments, Fees, and Taxes.
This is a hard question to answer without knowing some information about your situation. Mainly:
- Your goals. What are you looking to achieve?
- Your income & expenses. What do you earn? What do you spend?
- Your assets & liabilities. What do you own? How much debt do you have?
- Your family situation. Are you married, single, have children etc.
During your Free Home Loan Strategy Session one of our expert Mortgage Brokers will analyse your situation and give you an accurate idea of your borrowing capacity.
If you're ready to purchase, we can arrange a full Loan Pre-Approval so when you find the right property, the funds are ready to go. This places you at an advantage when negotiating for your next property.
The following video will give you a breakdown of the factors affecting your borrowing capacity.
Yes... Some people are able to negotiate a better rate with their own bank. But many find the process stressful, time-consuming and uncomfortable. And it doesn't guarantee you will get the most suitable loan available.
In other words, even with a better rate, you still may be paying more than necessary. A better rate is nothing if your loan product does not have an offset account. Or does not allow you to make extra repayments for instance.
A good mortgage broker will look after all the research, negotiation, and administration, saving you hours of work and potentially confronting conversations.
The ultimate goal is to ensure you have the most suitable loan for your situation. Not necessarily the loan with the lowest interest rate.
Using a mortgage broker costs you nothing usually.
The most in demand brokers may charge a small consultation or commitment fee that is refunded on settlement. Mortgage brokers get paid by the bank you select at the end of the purchase or refinance process.
The banks pay brokers a commission for bringing them loans. This is money the banks would have spent on marketing to attract new customers and process their home loan applications.
A lot of banks have reduced the number of branches and the capability of the Lending Managers within those branches in order to cut costs and drive greater economic efficiencies.
You will usually get a better deal through a mortgage broker because unlike banks, brokers are independent. Your broker is not limited to showing you the home loan products from one lender unlike the Lending Manager at your local branch.
OneSite Finance has a panel of over 40 lenders covering the Big 4, mid-tier banks, international banks as well as credit unions and building societies.
More information on how we and other mortgage brokers are paid can be found on our Fees and Commissions page.
We help clients all around Sydney with all types of home loans including loans to purchase your first home, upgrade your existing home, loans for land and construction, refinance, and loans to help you invest in property.
We help busy Professionals research and obtain their home loans with as little as 5% deposit, and No LMI. The professionals we help include:
- Medical Industry Professionals including Medical Specialists, Doctors, Nurses, Physiotherapists, and Veterinary Industry Professionals
- Legal Industry Professionals including Solicitors, QCs, and other legal practitioners
- Accounting Professionals including Chartered Accountants (CAs), Auditors, Actuaries, Financial Controllers, and other accounting industry professionals
- Mining, Energy & Resource Industry Professionals including Engineers, Surveyors, Mine Surveyors, Quantity Surveyors and Geologists
- Information Technology Professionals including Engineers, Software Developers, System Administrators, Project Managers, and other IT practitioners
Not at all... OneSite Finance is completely independent. We can compare hundreds of loans and loan products from a panel of more than 40 lenders to ensure you always have the most suitable loan for your situation. Now and in the future.
We get paid the almost the same commission regardless of which lender you choose. Additionally, we disclose all commissions to clients prior to lodging any loan applications.
That said, we have a 15+ year track record of serving our clients' best interests. Our goal is not to just make sales. We are dedicated to forging long term relationships as you can see from the reviews and testimonials we've accumulated over the years.
Our advice is independent, fully transparent, always impartial, and in your best interest.
Yes... Exit fees and penalties are charged to cover the costs incurred by the bank to attract you as a client, to assess you as a credit risk and to process your home loan application.
Exit fees can often be eliminated or reduced if you negotiate with the bank. In any case, our comprehensive analysis on loan refinances and reviews takes all penalties and fees into account to ensure you get the best financial outcome.
An approval estimate is a high-level estimate of the amount a lender is willing to lend you. Some brokers and lenders use Approval Estimates to avoid the cost in time and effort required to assess your situation properly.
Sadly, some home buyers and investors sign contracts based on what they think is a Loan Pre-Approval only to discover it was only an approval estimate. This not only causes significant stress, but it can also put the transaction at risk and lead to you losing out on the property and potentially losing your deposit. This is especially true if your situation changes.
OneSite Finance always proceeds with a Loan Pre-Approval application which when granted means you can search for and bid on a property knowing the funds you need will be there when called on.
The sooner the better. We don’t merely help you research and find the most suitable loan. We answer all your questions and help you through the entire process from start to finish. We especially enjoy guiding First Home Buyers bring their home ownership dreams come to life.
So, whether you're ready to make an offer on a property, you're thinking about buying your first house, or you're just wondering if you may be able to save some money on your mortgage, book your Free Home Loan Strategy Session and benefit from our years of experience.
There’s no obligation and absolutely nothing to lose.
Sydney is a beautiful part of the world to live, work and invest in. Book a Free Home Loan Strategy Session and we can put you in touch with our network of trusted real estate partners who will help you find the property you're looking for.
Whether you're looking to purchase a home or to invest, one of our professional partners should be able to help.
Enquire Now. Book Your FREE Home Loan Strategy Session
Discover how to get the right home or investment property loan and save years and thousands in repayments, fees and taxes
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Vivi S.Liz has been our mortgage broker since 2012. We appreciate her help in getting us the loan for our various property purchases, restructuring our loans and taking the equity out. She is very responsive in answering our queries and help us understanding the whole loan process. Highly recommended. -read moreread less
Chevy D.Andi was very highly recommended by a colleague and friend. From start to finish, Andi from OneSite has been very helpful and keen on answering every query that I had. I pretty much understood the whole process of buying a property as a FHB and obtaining a loan. He is very easy to work with too. I highly recommend OneSite for your loan needs! Looking to work with him again soon. -read moreread less Rina A.Liz was extremely helpful with my recent investment property purchase. She was very efficient and organised. My loan application was approved on time and she managed to get me discount on interest for my other loans. I highly recommend her. -read moreread less - Emma B.Liz has helped me through one mortgage and 2-3 remortgages/restructures and I cannot speak more highly of her. She has integrity, perseverance (negotiates hard!), and goes above and beyond (including adding a lender to her portfolio because she could see it fit with what I was looking for- so happy!). And she's lovely, genuine and easy to communicate with too. Very happy -read moreread less Woo-Ju N.Norman helped guide me through the process of purchasing my first property. He was very patient and answered any questions I had promptly making the whole process very easy.
Highly recommend!! I will definitely be working with them again next time I need to purchase a property -read moreread less Joe D.Karen helped me to acquire my first property. She was very patient with me and worked to get the best deal tailored for my situation. The process was very smooth and efficient. I could not have asked for a better mortgage broker. Truly remarkable! -read moreread less - Laura G.We've found One Finance on google and decided to give it a try based on the amazing reviews. We were wondering whether the 5 stars were too good to be true but after our first chat with Liz, I could understand why she has that rating.
Liz is extremely competent, focused and committed to help you choose the best deal. She's efficient while also friendly. If i had any question, I'd pick the phone and get an answer right away. Whether those were questions directly related to the loan or even unrelated (e.g. negotiation tips, strata report, concerns about the location). Liz has wide experience in the property market, so she knew to advise us about one of the areas locations we were looking into, saying to pay attention to airplane noise levels there. That was really helpful. At our first meeting she also prepared a full manual for us which clearly explains how the process works, what different types of loans exist, etc. Throughout this process, I could be 100% confident that Liz is on top of things and her can do, positive attitude was so uplifting for us - anxious first home buyers.
I've already recommended Liz to all our friends, but hopefully this review will help other ppl out there as well. -read moreread less A G.We are first-time home buyers and had an excellent experience working with Norman getting finance our first home. He was extremely meticulous explaining the options for each lender, and then through the application and settlement processes.
I would recommend Norman to anyone who is looking for a loan advisor or even just general advice. -read moreread less Scott A.Norman really took the stress out of the whole home loan process. Our circumstances were not straight forward so we found it incredibly frustrating trying to work with the banks on our own. But then we started working with Norman. Norman went above and beyond for us, even hand delivering documents to us over the Christmas period. He is very professional, patient, reliable and has in-depth knowledge of all the steps and procedures. We really felt like we were in good hands every step of the way. I cannot speak highly enough of Norman and certainly will be recommending him to family and friends. Thank you again! -read moreread less - NathanI was referred to OneSite by a friend who is a client and I must say I am glad to have chosen Liz and Tram and the rest of the team at OneSite! They are super friendly and very patient. Being a first home buyer, my mind was set at ease knowing that OneSite had everything covered and always answered my queries. I will definitely recommend them to all my friends and family! -read moreread less Tim S.Liz has made the entire process of getting a loan to be hassle free and as easy as it can be. Her dedication and work ethic has made the application submitting less stressful and the loan approval rapid. -read moreread less Ron C.It was a pleasure to work with Liz and the team from OneSite Finance. Liz assisted in refinancing our mortgage and was excellent in explaining the various alternatives and strategies we could pursue to best manage our position.
The support received from the OneSite Finance team far exceeded our expectations, and they provided a stress free professional experience from start to finish.
I cannot recommend Liz and the Onesite Finance team highly enough. -read moreread less - Steven W.As first home buyers, it was very important we had a trustworthy broker who could explain processes simply and responsibly.
Despite us not being based in Sydney, Liz and the team could not have been any better. Liz was always available for meetings and communications were incredibly efficient. Financial processes and procedures were explained clearly. Paperwork was dispatched and actioned quickly throughout our engagement.
Liz came recommended to us from good friends. We couldn’t recommend her and the team more highly. We will never consider going anywhere else. -read moreread less Vahid R.With all difficulties and pressure , the person made us go through it was Norman.
He was amazing and he helped us even when he was on holiday.
I strongly recommend him for anyone wants go for getting home loan.
Thank you Norman???????????? -read moreread less Breanne W.Norman was fantastic helping me through my first home loan for an investment property. He was always available to answer any questions, even replying to emails at late hours and weekends. He worked very hard and went the extra mile to make sure everything was completed properly and on time.
I highly recommend him and will definitely use his services again. -read moreread less
