Frequently Asked Questions
Questions we are frequently asked by new clients in Sydney...
OneSite Finance is built on helping First Home Buyers, Upgraders, Home Builders, Property Investors, and those looking to refinance their existing home loans.
We pride ourselves on providing no-obligation, independent advice, and 5-Star customer service.
Mortgage Brokers & The Home Loan Process
When applying for a loan directly through a bank, you are limited to the small range of loan products they offer. And the rates and discounts they offer to "walk-in" or branch customers.
In short... Your bank, as good as they may be, can only ever show you their own home loan products.
You could try to compare their loans with other banks. But that would take hours of making phone calls, filling in applications, negotiating for discounts, and analysing a spreadsheet of confusing data. The process is a fair bit more complicated than comparing phone plans and that is often hard enough.
A good mortgage broker has a proven system to compare rates, fees and conditions from a variety of lenders. They will do all the research, administration and negotiation on your behalf – saving you many hours of tedious work and potentially uncomfortable conversations.
In short, we make it easy for you to get the most suitable loan with the least amount of stress.
Any Mortgage Broker can find you a loan. But not all have the network, knowledge and experience to get you the most suitable one. We look at you as a long-term client and consider your long term needs. You can see this in the reviews we've collected over the years. We always look at how to save you years of repayments and fees.
The expert Mortgage Brokers at OneSite Finance not only guarantee to find you the most suitable loan, we automatically review your loan each year to ensure you always have the best deal available. Your bank is not going to do that.
And we offer advice on how you can redirect any savings to pay your loan off sooner or invest for greater returns in the future. We help you keep more cash in your pocket today and in the future.
For more information, here are the 9 Ways Our Mortgage Brokers Help Sydney Home Owners and Investors Get the Most Suitable Loan and Save Thousands in Mortgage Repayments, Fees, and Taxes.
This is a hard question to answer without knowing some information about your situation. Mainly:
- Your goals. What are you looking to achieve?
- Your income & expenses. What do you earn? What do you spend?
- Your assets & liabilities. What do you own? How much debt do you have?
- Your family situation. Are you married, single, have children etc.
During your Free Home Loan Strategy Session one of our expert Mortgage Brokers will analyse your situation and give you an accurate idea of your borrowing capacity.
If you're ready to purchase, we can arrange a full Loan Pre-Approval so when you find the right property, the funds are ready to go. This places you at an advantage when negotiating for your next property.
The following video will give you a breakdown of the factors affecting your borrowing capacity.
Yes... Some people are able to negotiate a better rate with their own bank. But many find the process stressful, time-consuming and uncomfortable. And it doesn't guarantee you will get the most suitable loan available.
In other words, even with a better rate, you still may be paying more than necessary. A better rate is nothing if your loan product does not have an offset account. Or does not allow you to make extra repayments for instance.
A good mortgage broker will look after all the research, negotiation, and administration, saving you hours of work and potentially confronting conversations.
The ultimate goal is to ensure you have the most suitable loan for your situation. Not necessarily the loan with the lowest interest rate.
Using a mortgage broker costs you nothing usually.
The most in demand brokers may charge a small consultation or commitment fee that is refunded on settlement. Mortgage brokers get paid by the bank you select at the end of the purchase or refinance process.
The banks pay brokers a commission for bringing them loans. This is money the banks would have spent on marketing to attract new customers and process their home loan applications.
A lot of banks have reduced the number of branches and the capability of the Lending Managers within those branches in order to cut costs and drive greater economic efficiencies.
You will usually get a better deal through a mortgage broker because unlike banks, brokers are independent. Your broker is not limited to showing you the home loan products from one lender unlike the Lending Manager at your local branch.
OneSite Finance has a panel of over 40 lenders covering the Big 4, mid-tier banks, international banks as well as credit unions and building societies.
More information on how we and other mortgage brokers are paid can be found on our Fees and Commissions page.
We help clients all around Sydney with all types of home loans including loans to purchase your first home, upgrade your existing home, loans for land and construction, refinance, and loans to help you invest in property.
We help busy Professionals research and obtain their home loans with as little as 5% deposit, and No LMI. The professionals we help include:
- Medical Industry Professionals including Medical Specialists, Doctors, Nurses, Physiotherapists, and Veterinary Industry Professionals
- Legal Industry Professionals including Solicitors, QCs, and other legal practitioners
- Accounting Professionals including Chartered Accountants (CAs), Auditors, Actuaries, Financial Controllers, and other accounting industry professionals
- Mining, Energy & Resource Industry Professionals including Engineers, Surveyors, Mine Surveyors, Quantity Surveyors and Geologists
- Information Technology Professionals including Engineers, Software Developers, System Administrators, Project Managers, and other IT practitioners
Not at all... OneSite Finance is completely independent. We can compare hundreds of loans and loan products from a panel of more than 40 lenders to ensure you always have the most suitable loan for your situation. Now and in the future.
We get paid the almost the same commission regardless of which lender you choose. Additionally, we disclose all commissions to clients prior to lodging any loan applications.
That said, we have a 15+ year track record of serving our clients' best interests. Our goal is not to just make sales. We are dedicated to forging long term relationships as you can see from the reviews and testimonials we've accumulated over the years.
Our advice is independent, fully transparent, always impartial, and in your best interest.
Yes... Exit fees and penalties are charged to cover the costs incurred by the bank to attract you as a client, to assess you as a credit risk and to process your home loan application.
Exit fees can often be eliminated or reduced if you negotiate with the bank. In any case, our comprehensive analysis on loan refinances and reviews takes all penalties and fees into account to ensure you get the best financial outcome.
An approval estimate is a high-level estimate of the amount a lender is willing to lend you. Some brokers and lenders use Approval Estimates to avoid the cost in time and effort required to assess your situation properly.
Sadly, some home buyers and investors sign contracts based on what they think is a Loan Pre-Approval only to discover it was only an approval estimate. This not only causes significant stress, but it can also put the transaction at risk and lead to you losing out on the property and potentially losing your deposit. This is especially true if your situation changes.
OneSite Finance always proceeds with a Loan Pre-Approval application which when granted means you can search for and bid on a property knowing the funds you need will be there when called on.
The sooner the better. We don’t merely help you research and find the most suitable loan. We answer all your questions and help you through the entire process from start to finish. We especially enjoy guiding First Home Buyers bring their home ownership dreams come to life.
So, whether you're ready to make an offer on a property, you're thinking about buying your first house, or you're just wondering if you may be able to save some money on your mortgage, book your Free Home Loan Strategy Session and benefit from our years of experience.
There’s no obligation and absolutely nothing to lose.
Sydney is a beautiful part of the world to live, work and invest in. Book a Free Home Loan Strategy Session and we can put you in touch with our network of trusted real estate partners who will help you find the property you're looking for.
Whether you're looking to purchase a home or to invest, one of our professional partners should be able to help.
Enquire Now. Book Your FREE Home Loan Strategy Session
Discover how to get the right home or investment property loan and save years and thousands in repayments, fees and taxes
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An N.OneSite Finance team are excellent.
Very professional, supportive and helpful throughout the entire process. We will certainly contact OneSite Finance for any future financial needs.
We will have no hesitation by recommending to anyone who is looking for a mortgage broker. -read moreread less
Ankit K.I had the pleasure of working with Liz for my recent mortgage application, and I cannot recommend her highly enough. Liz's expertise and dedication were evident from our first conversation. She took the time to understand my financial goals and patiently guided me through the entire process.
What sets Liz apart is her exceptional communication skills. She made sure I was informed at every stage, promptly answering all my questions and providing valuable insights along the way. Her professionalism and attention to detail instilled confidence in me throughout the process.
Moreover, Liz went above and beyond to secure the best possible terms for my mortgage. She negotiated tirelessly on my behalf and ensured that I got a competitive rate that aligned with my needs and preferences.
Working with Liz was not only efficient but also a truly pleasant experience. Her friendly demeanor and genuine care for her clients make her a standout mortgage broker. I am incredibly grateful for her assistance and would recommend her to anyone in need of mortgage services without hesitation. Thank you, Liz, for your exceptional support and expertise. -read moreread less Allison W.Liz Zaki and her team were wonderful to deal with from start to finish during the process of searching for and finalising our first property purchase. We are so grateful for the information provided, the outside of hours availability and incredibly fast turnaround time with her responses. Look no further for your mortgage broker! -read moreread less - Ljiljana K.Liz made my journey of purchasing my first property significantly less stressful for me then it would otherwise be. I fell really confident that she has my best interest in mind. She was extremely patient with endless numbers of questions I had and with me changing my mind several times about how much money I want to borrow and under which conditions. She also gave me some tips on other things related to buying property in general that made make better and informed choices.
I will definitely be back when I decide to buy my next property and would highly recommend OneSite to anyone else. -read moreread less Rizka M.We have availed ourselves of the services provided by Onesite since the year 2012, encompassing a total of four properties. Throughout this period, Liz Zaki has consistently aided us in identifying a suitable bank and interest rate, tailored to our financial capacities. Furthermore, Liz has demonstrated an exceptional ability to facilitate all our property transactions, ensuring their seamless execution while providing lucid explanations of contractual terms. -read moreread less Anthony A.We have been working with Liz for over 10 years as a mortgage broker with loan financing and re-financing and I always appreciate her updates on market trends and new offers.
She recently assisted us again with purchasing an investment property and taking an equity loan out from our existing property.
She is always diligent, responsive and explains finance matters extremely well and the process with the banks. She makes borrowing easy and I would highly recommend her to any looking for finance or re-financing. -read moreread less - Melody C.5 star customer service, professionalism and outcome!
Liz Zaki was amazing in helping us with our not-so-straightforward refinancing needs.
She was honest, persistent, courteous - really sets the bar high for mortgage brokers.
I recommend her and her team to my friends, family and anyone needing mortgage broker services. -read moreread less JamesNorman has been assisting us for our first home purchase for the last 9 months. Never realized that the biggest spending is also the most complicated. Without the great support from Norman, I don't think can go through this process successfully.
So many questions have been answered clearly and quickly. The communication and professionalism is so much better than the previous broker initially engaged. Clearly one of the best decision that I made is to switch the brokerage to Norman !
Thank you Norman for everything, including your personal attention and support to my specific needs. See you later on our next purchase. -read moreread less Rex H.Liz is one of the most professional and results-driven financial service provider I've ever worked with.
My partner and I applied for a new home loan via Liz. From initial consultation, to approval and settlement, the whole process was project managed by Liz and as a result, it was relatively painless. Communication from Liz is also second to none as she is very responsive. When we needed to come in and sign documents, she was also very flexible with timing. Liz was also a very tough negotiator with the bank and was able to provide a VERY enviable rate on our home loan with CBA with is comparable with smaller lenders.
She is truly a delight to deal with and can really trust her to help navigate through an otherwise very cumbersome and time-consuming part of a home buying process. -read moreread less - Nap O.We found OneSite Finance through Google search for a reputable Home and Investment Loan Mortgage brokers in Sydney. We contacted Liz Zaki thereafter and our experience have been remarkable.
Liz, Tram, Mark and the rest of the team have helped us to refinance our investment property loans through which we have been able to obtain better and competitive interest rate and take equity out at the same time.
The entire refinance process took less than 3-weeks which was a huge surprise to us based on our previous experiences with other brokers.
Liz in particular made the process looked so easy - she kept us on track through timely emails and video calls to make sure that we had a clear understanding of the loan she was recommending for us.
Great Customer Service with fantastic communication throughtout the whole process.
Overall, we highly recommend OneSite Finance if you are looking for a Loan.
We say thank you and welldone to Liz and the Team. -read moreread less Evelyn T.We have Liz in the last 7 years to help us with all our finance needs. She’s very detailed, thorough and very quick in processing the loan documents. She was very good at guiding us throughout the whole process and made us confident with any big decisions we made. Go to Liz with all your finance related needs and you won’t dissappoint! -read moreread less Tze H.You can't go wrong with Liz and the team if you are looking for a broker that is fast, helpful, and efficient.
We got a good deal, and everything happened so fast that we got the loan by Christmas despite starting the application by the end of November.
Being a first home owner, everything was taunting. I were grateful that Liz was very professional and guided us to what we need up till settlement. Great service! -read moreread less - Please D.Liz provided an excellent service as our broker allowing us to purchase our first home. She made the process so easy to follow. I especially liked how she actively chased all the parties to make sure we had a quick purchase. I have recommended her to friends and family colleagues and will use her again when the time comes. Thanks for everything -read moreread less Frantiska S.Liz and her team have been an absolute pleasure to work with during my journey as a first-time homebuyer. Their level of support and assistance was exceptional. Liz helped me select the most suitable home loan option and guided me through each step of the home purchase process. I also greatly appreciated Liz's availability whenever I had any concerns or inquiries. Thank you Liz for all your help! -read moreread less Gab Q.Norman from OneSite Finance helped me get my first investment property. I am very impressed with Norman’s hard work in finding me the best rate, loan provider, and following through after settlement / completed his job, just making sure things were in working order.
Norman went above and beyond and was always available when we needed any questions answered. I could not be happier with Norman and would highly recommend his services to any prospective home buyer.
Big thank you to Norman and I look forward to dealing with Norman in the future. -read moreread less
