Frequently Asked Questions
Questions we are frequently asked by new clients in Sydney...
OneSite Finance is built on helping First Home Buyers, Upgraders, Home Builders, Property Investors, and those looking to refinance their existing home loans.
We pride ourselves on providing no-obligation, independent advice, and 5-Star customer service.
Mortgage Brokers & The Home Loan Process
When applying for a loan directly through a bank, you are limited to the small range of loan products they offer. And the rates and discounts they offer to "walk-in" or branch customers.
In short... Your bank, as good as they may be, can only ever show you their own home loan products.
You could try to compare their loans with other banks. But that would take hours of making phone calls, filling in applications, negotiating for discounts, and analysing a spreadsheet of confusing data. The process is a fair bit more complicated than comparing phone plans and that is often hard enough.
A good mortgage broker has a proven system to compare rates, fees and conditions from a variety of lenders. They will do all the research, administration and negotiation on your behalf – saving you many hours of tedious work and potentially uncomfortable conversations.
In short, we make it easy for you to get the most suitable loan with the least amount of stress.
Any Mortgage Broker can find you a loan. But not all have the network, knowledge and experience to get you the most suitable one. We look at you as a long-term client and consider your long term needs. You can see this in the reviews we've collected over the years. We always look at how to save you years of repayments and fees.
The expert Mortgage Brokers at OneSite Finance not only guarantee to find you the most suitable loan, we automatically review your loan each year to ensure you always have the best deal available. Your bank is not going to do that.
And we offer advice on how you can redirect any savings to pay your loan off sooner or invest for greater returns in the future. We help you keep more cash in your pocket today and in the future.
For more information, here are the 9 Ways Our Mortgage Brokers Help Sydney Home Owners and Investors Get the Most Suitable Loan and Save Thousands in Mortgage Repayments, Fees, and Taxes.
This is a hard question to answer without knowing some information about your situation. Mainly:
- Your goals. What are you looking to achieve?
- Your income & expenses. What do you earn? What do you spend?
- Your assets & liabilities. What do you own? How much debt do you have?
- Your family situation. Are you married, single, have children etc.
During your Free Home Loan Strategy Session one of our expert Mortgage Brokers will analyse your situation and give you an accurate idea of your borrowing capacity.
If you're ready to purchase, we can arrange a full Loan Pre-Approval so when you find the right property, the funds are ready to go. This places you at an advantage when negotiating for your next property.
The following video will give you a breakdown of the factors affecting your borrowing capacity.
Yes... Some people are able to negotiate a better rate with their own bank. But many find the process stressful, time-consuming and uncomfortable. And it doesn't guarantee you will get the most suitable loan available.
In other words, even with a better rate, you still may be paying more than necessary. A better rate is nothing if your loan product does not have an offset account. Or does not allow you to make extra repayments for instance.
A good mortgage broker will look after all the research, negotiation, and administration, saving you hours of work and potentially confronting conversations.
The ultimate goal is to ensure you have the most suitable loan for your situation. Not necessarily the loan with the lowest interest rate.
Using a mortgage broker costs you nothing usually.
The most in demand brokers may charge a small consultation or commitment fee that is refunded on settlement. Mortgage brokers get paid by the bank you select at the end of the purchase or refinance process.
The banks pay brokers a commission for bringing them loans. This is money the banks would have spent on marketing to attract new customers and process their home loan applications.
A lot of banks have reduced the number of branches and the capability of the Lending Managers within those branches in order to cut costs and drive greater economic efficiencies.
You will usually get a better deal through a mortgage broker because unlike banks, brokers are independent. Your broker is not limited to showing you the home loan products from one lender unlike the Lending Manager at your local branch.
OneSite Finance has a panel of over 40 lenders covering the Big 4, mid-tier banks, international banks as well as credit unions and building societies.
More information on how we and other mortgage brokers are paid can be found on our Fees and Commissions page.
We help clients all around Sydney with all types of home loans including loans to purchase your first home, upgrade your existing home, loans for land and construction, refinance, and loans to help you invest in property.
We help busy Professionals research and obtain their home loans with as little as 5% deposit, and No LMI. The professionals we help include:
- Medical Industry Professionals including Medical Specialists, Doctors, Nurses, Physiotherapists, and Veterinary Industry Professionals
- Legal Industry Professionals including Solicitors, QCs, and other legal practitioners
- Accounting Professionals including Chartered Accountants (CAs), Auditors, Actuaries, Financial Controllers, and other accounting industry professionals
- Mining, Energy & Resource Industry Professionals including Engineers, Surveyors, Mine Surveyors, Quantity Surveyors and Geologists
- Information Technology Professionals including Engineers, Software Developers, System Administrators, Project Managers, and other IT practitioners
Not at all... OneSite Finance is completely independent. We can compare hundreds of loans and loan products from a panel of more than 40 lenders to ensure you always have the most suitable loan for your situation. Now and in the future.
We get paid the almost the same commission regardless of which lender you choose. Additionally, we disclose all commissions to clients prior to lodging any loan applications.
That said, we have a 15+ year track record of serving our clients' best interests. Our goal is not to just make sales. We are dedicated to forging long term relationships as you can see from the reviews and testimonials we've accumulated over the years.
Our advice is independent, fully transparent, always impartial, and in your best interest.
Yes... Exit fees and penalties are charged to cover the costs incurred by the bank to attract you as a client, to assess you as a credit risk and to process your home loan application.
Exit fees can often be eliminated or reduced if you negotiate with the bank. In any case, our comprehensive analysis on loan refinances and reviews takes all penalties and fees into account to ensure you get the best financial outcome.
An approval estimate is a high-level estimate of the amount a lender is willing to lend you. Some brokers and lenders use Approval Estimates to avoid the cost in time and effort required to assess your situation properly.
Sadly, some home buyers and investors sign contracts based on what they think is a Loan Pre-Approval only to discover it was only an approval estimate. This not only causes significant stress, but it can also put the transaction at risk and lead to you losing out on the property and potentially losing your deposit. This is especially true if your situation changes.
OneSite Finance always proceeds with a Loan Pre-Approval application which when granted means you can search for and bid on a property knowing the funds you need will be there when called on.
The sooner the better. We don’t merely help you research and find the most suitable loan. We answer all your questions and help you through the entire process from start to finish. We especially enjoy guiding First Home Buyers bring their home ownership dreams come to life.
So, whether you're ready to make an offer on a property, you're thinking about buying your first house, or you're just wondering if you may be able to save some money on your mortgage, book your Free Home Loan Strategy Session and benefit from our years of experience.
There’s no obligation and absolutely nothing to lose.
Sydney is a beautiful part of the world to live, work and invest in. Book a Free Home Loan Strategy Session and we can put you in touch with our network of trusted real estate partners who will help you find the property you're looking for.
Whether you're looking to purchase a home or to invest, one of our professional partners should be able to help.
Enquire Now. Book Your FREE Home Loan Strategy Session
Discover how to get the right home or investment property loan and save years and thousands in repayments, fees and taxes
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Phoebe R.We cannot recommend Liz and the team enough! Liz patiently took us through the process of securing a home loan, answering all our questions promptly and was always professional and friendly. So glad we were referred to Liz from a friend as we didn't know much about the process and felt really supported throughout it and that Liz has our best interests at heart. Thank you Liz and team! -read moreread less
Ivy G.As first home buyers, my husband and I were fortunate to have Liz and her team as our mortgage brokers. Liz was there from the very start of our home purchase journey until the keys of our new home were handed over to us. She assisted us in planning matters, providing us with the best loan choices, thoroughly checking our requirements, and providing us with quality conveyancing referrals. All of my concerns, no matter how big or small, was addressed by Liz which helped us greatly with our decision making process. She is highly efficient, extremely knowledgeable, and her client service is exceptional.
Thank you Liz and OneSite Team! -read moreread less Ljiljana K.Liz made my journey of purchasing my first property significantly less stressful for me then it would otherwise be. I fell really confident that she has my best interest in mind. She was extremely patient with endless numbers of questions I had and with me changing my mind several times about how much money I want to borrow and under which conditions. She also gave me some tips on other things related to buying property in general that made make better and informed choices.
I will definitely be back when I decide to buy my next property and would highly recommend OneSite to anyone else. -read moreread less - Emma B.Liz has helped me through one mortgage and 2-3 remortgages/restructures and I cannot speak more highly of her. She has integrity, perseverance (negotiates hard!), and goes above and beyond (including adding a lender to her portfolio because she could see it fit with what I was looking for- so happy!). And she's lovely, genuine and easy to communicate with too. Very happy -read moreread less Brian M.Liz and her team are fantastic. They have helped me through buying multiple properties and it has always been a great experience. Liz has deep knowledge of loan setup and options plus she makes the whole process very easy. I am actually most impressed that OneSite Finance provides you everything you need getting home loans, tax help, commercial loans and options for choosing a builder if you are constructing a home. It is a one stop shop for everything you need! Also, Liz is amazing. She brings the whole thing together. -read moreread less kane m.If Liz and her team can’t get you a loan nobody can,
We gave them a challenge organising our entire loan during our cooling off period, with the added difficulty of our finances due to being a small business owner, and she got us the best deal with the bank we chose, even getting the bank managers private number to get us approved faster.
I have already recommended my friends to Onesite finance. -read moreread less - Scott A.Liz is a dedicated and knowledgeable mortgage broker who was excellent to work with. We were referred by a friend who had a similar experience and highly recommended Liz. She clearly outlined all essential information, had consistent check ins throughout the process and gave helpful and explicit advice in the lead up to applying for the loan. I would highly recommend Liz to anyone looking to buy. As first home buyers Liz made the process easy, got us a competitive rate in a pretty intense environment and worked quickly to achieve loan approval. -read moreread less Lawrence M.Superb professionalism and customer service from OneSite. Liz Zaki and her team made determining the best financial path for me a walk in the park! Their knowledge and attention to detail exceeded expectations. I wholeheartedly recommend OneSite for any loans or mortgage questions you have! -read moreread less Allison W.Liz Zaki and her team were wonderful to deal with from start to finish during the process of searching for and finalising our first property purchase. We are so grateful for the information provided, the outside of hours availability and incredibly fast turnaround time with her responses. Look no further for your mortgage broker! -read moreread less
- Bertrand G.We have been in touch with Liz and OneSite for more than a decade now. Liz has always been excessively professional and responsive. She has very recently helped us taking equity out to buy another property, assisting us with the finance of the new property and refinancing our existing loan as well. We have been absolutely delighted with her service. Her knowledge, her expertise and her attention to detail can never be faulted. She has genuine interest in achieving the best for us. I’d happily recommend her to anyone seeking a trusted mortgage broker. Thank you Liz! -read moreread less Cicil a.Liz and team are just amazing. They are friendly, very fast and efficient. Their service is top class. They ensure things were in order for settlement and stress free. I would strongly recommend OneSite Finance and will definitely come back again for future loan application or refinancing. Thank you OneSite Finance! -read moreread less Nando T.Liz was without a doubt an absolute pleasure to work with.
She listens to what your needs are and finds the best possible solution.
For my wife and I - Liz made the whole process of purchasing our investment property so much easier. Liz and her team at OneSite Finance provide an excellent service. Liz is always responsive to calls and emails along with continuous updates along the way, and she just made things really easy.
Liz is a true professional and very knowledgeable mortgage broker. Why deal with the banks when you can get quick personalised service.
My wife and I will be highly recommending Liz to all our family and friends.
Give Liz and the OneSite Finance team a call today... -read moreread less - Chris M.Liz Zaki came highly recommended to us by a savvy friend, and now, having experienced her exceptional service firsthand, we can confidently say that she exceeded all our expectations as a first-time buyer.
From the very beginning, Liz demonstrated an incredible level of patience, taking the time to explain each step of the home buying process and presenting us with various options available to suit our needs. Her clear and effective communication throughout the journey made us feel well-informed and supported at every stage, from application to approval and settlement.
What truly stood out was the exceptional management of our application and settlement, which made the entire process seamless and stress-free. Liz and her team's dedication to our case was evident, and it gave us total peace of mind.
Moreover, we were pleasantly surprised by the additional educational workshops offered by Liz's team, which allowed us to build our knowledge and confidence in the real estate market. This extra effort showcased their commitment to ensuring we made well-informed decisions.
We have no hesitation in recommending Liz at OneSite to anyone looking for a finance. Her expertise, professionalism, and personalised approach made our first home buying experience truly enjoyable and successful. Liz Zaki and her team are the ones you can trust to guide you through the complex world of mortgages with ease. -read moreread less An N.OneSite Finance team are excellent.
Very professional, supportive and helpful throughout the entire process. We will certainly contact OneSite Finance for any future financial needs.
We will have no hesitation by recommending to anyone who is looking for a mortgage broker. -read moreread less Glenn M.Liz has been my mortgage broker for several years now and I cannot recommend her and OneSite enough. She secured a loan for me for an investment property when I wouldn't have known where to start or how to get a good rate.
I barely knew the basics at the time and she went out of her way to take the time to explain offset accounts and a bunch of things on property investment in general.
Recently she went through the process of refinancing the loan with another bank in order to get me a better rate.
Liz is great to deal with, easy to talk to, always makes time to help and I often turn to her for advice in general with anything property related. -read moreread less
