Frequently Asked Questions
Questions we are frequently asked by new clients in Sydney...
OneSite Finance is built on helping First Home Buyers, Upgraders, Home Builders, Property Investors, and those looking to refinance their existing home loans.
We pride ourselves on providing no-obligation, independent advice, and 5-Star customer service.
Mortgage Brokers & The Home Loan Process
When applying for a loan directly through a bank, you are limited to the small range of loan products they offer. And the rates and discounts they offer to "walk-in" or branch customers.
In short... Your bank, as good as they may be, can only ever show you their own home loan products.
You could try to compare their loans with other banks. But that would take hours of making phone calls, filling in applications, negotiating for discounts, and analysing a spreadsheet of confusing data. The process is a fair bit more complicated than comparing phone plans and that is often hard enough.
A good mortgage broker has a proven system to compare rates, fees and conditions from a variety of lenders. They will do all the research, administration and negotiation on your behalf – saving you many hours of tedious work and potentially uncomfortable conversations.
In short, we make it easy for you to get the most suitable loan with the least amount of stress.
Any Mortgage Broker can find you a loan. But not all have the network, knowledge and experience to get you the most suitable one. We look at you as a long-term client and consider your long term needs. You can see this in the reviews we've collected over the years. We always look at how to save you years of repayments and fees.
The expert Mortgage Brokers at OneSite Finance not only guarantee to find you the most suitable loan, we automatically review your loan each year to ensure you always have the best deal available. Your bank is not going to do that.
And we offer advice on how you can redirect any savings to pay your loan off sooner or invest for greater returns in the future. We help you keep more cash in your pocket today and in the future.
For more information, here are the 9 Ways Our Mortgage Brokers Help Sydney Home Owners and Investors Get the Most Suitable Loan and Save Thousands in Mortgage Repayments, Fees, and Taxes.
This is a hard question to answer without knowing some information about your situation. Mainly:
- Your goals. What are you looking to achieve?
- Your income & expenses. What do you earn? What do you spend?
- Your assets & liabilities. What do you own? How much debt do you have?
- Your family situation. Are you married, single, have children etc.
During your Free Home Loan Strategy Session one of our expert Mortgage Brokers will analyse your situation and give you an accurate idea of your borrowing capacity.
If you're ready to purchase, we can arrange a full Loan Pre-Approval so when you find the right property, the funds are ready to go. This places you at an advantage when negotiating for your next property.
The following video will give you a breakdown of the factors affecting your borrowing capacity.
Yes... Some people are able to negotiate a better rate with their own bank. But many find the process stressful, time-consuming and uncomfortable. And it doesn't guarantee you will get the most suitable loan available.
In other words, even with a better rate, you still may be paying more than necessary. A better rate is nothing if your loan product does not have an offset account. Or does not allow you to make extra repayments for instance.
A good mortgage broker will look after all the research, negotiation, and administration, saving you hours of work and potentially confronting conversations.
The ultimate goal is to ensure you have the most suitable loan for your situation. Not necessarily the loan with the lowest interest rate.
Using a mortgage broker costs you nothing usually.
The most in demand brokers may charge a small consultation or commitment fee that is refunded on settlement. Mortgage brokers get paid by the bank you select at the end of the purchase or refinance process.
The banks pay brokers a commission for bringing them loans. This is money the banks would have spent on marketing to attract new customers and process their home loan applications.
A lot of banks have reduced the number of branches and the capability of the Lending Managers within those branches in order to cut costs and drive greater economic efficiencies.
You will usually get a better deal through a mortgage broker because unlike banks, brokers are independent. Your broker is not limited to showing you the home loan products from one lender unlike the Lending Manager at your local branch.
OneSite Finance has a panel of over 40 lenders covering the Big 4, mid-tier banks, international banks as well as credit unions and building societies.
More information on how we and other mortgage brokers are paid can be found on our Fees and Commissions page.
We help clients all around Sydney with all types of home loans including loans to purchase your first home, upgrade your existing home, loans for land and construction, refinance, and loans to help you invest in property.
We help busy Professionals research and obtain their home loans with as little as 5% deposit, and No LMI. The professionals we help include:
- Medical Industry Professionals including Medical Specialists, Doctors, Nurses, Physiotherapists, and Veterinary Industry Professionals
- Legal Industry Professionals including Solicitors, QCs, and other legal practitioners
- Accounting Professionals including Chartered Accountants (CAs), Auditors, Actuaries, Financial Controllers, and other accounting industry professionals
- Mining, Energy & Resource Industry Professionals including Engineers, Surveyors, Mine Surveyors, Quantity Surveyors and Geologists
- Information Technology Professionals including Engineers, Software Developers, System Administrators, Project Managers, and other IT practitioners
Not at all... OneSite Finance is completely independent. We can compare hundreds of loans and loan products from a panel of more than 40 lenders to ensure you always have the most suitable loan for your situation. Now and in the future.
We get paid the almost the same commission regardless of which lender you choose. Additionally, we disclose all commissions to clients prior to lodging any loan applications.
That said, we have a 15+ year track record of serving our clients' best interests. Our goal is not to just make sales. We are dedicated to forging long term relationships as you can see from the reviews and testimonials we've accumulated over the years.
Our advice is independent, fully transparent, always impartial, and in your best interest.
Yes... Exit fees and penalties are charged to cover the costs incurred by the bank to attract you as a client, to assess you as a credit risk and to process your home loan application.
Exit fees can often be eliminated or reduced if you negotiate with the bank. In any case, our comprehensive analysis on loan refinances and reviews takes all penalties and fees into account to ensure you get the best financial outcome.
An approval estimate is a high-level estimate of the amount a lender is willing to lend you. Some brokers and lenders use Approval Estimates to avoid the cost in time and effort required to assess your situation properly.
Sadly, some home buyers and investors sign contracts based on what they think is a Loan Pre-Approval only to discover it was only an approval estimate. This not only causes significant stress, but it can also put the transaction at risk and lead to you losing out on the property and potentially losing your deposit. This is especially true if your situation changes.
OneSite Finance always proceeds with a Loan Pre-Approval application which when granted means you can search for and bid on a property knowing the funds you need will be there when called on.
The sooner the better. We don’t merely help you research and find the most suitable loan. We answer all your questions and help you through the entire process from start to finish. We especially enjoy guiding First Home Buyers bring their home ownership dreams come to life.
So, whether you're ready to make an offer on a property, you're thinking about buying your first house, or you're just wondering if you may be able to save some money on your mortgage, book your Free Home Loan Strategy Session and benefit from our years of experience.
There’s no obligation and absolutely nothing to lose.
Sydney is a beautiful part of the world to live, work and invest in. Book a Free Home Loan Strategy Session and we can put you in touch with our network of trusted real estate partners who will help you find the property you're looking for.
Whether you're looking to purchase a home or to invest, one of our professional partners should be able to help.
Enquire Now. Book Your FREE Home Loan Strategy Session
Discover how to get the right home or investment property loan and save years and thousands in repayments, fees and taxes
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You can't go wrong with Liz and the team if you are looking for a broker that is fast, helpful, and efficient.
We got a good... read moreYou can't go wrong with Liz and the team if you are looking for a broker that is fast, helpful, and efficient.
We got a good deal, and everything happened so fast that we got the loan by Christmas despite starting the application by the end of November.
Being a first home owner, everything was taunting. I were grateful that Liz was very professional and guided us to what we need up till settlement. Great service! read less -I've worked with Norman at OneSite Finance to get my house refinanced and my experience has been nothing but wonderful. It was the smoothest process... read moreI've worked with Norman at OneSite Finance to get my house refinanced and my experience has been nothing but wonderful. It was the smoothest process ever and he made everything very easy and clear and was very transparent. I know the process of a mortgage or a refinance can be daunting as not all finance brokers are as helpful and approachable but Norman has helped me with my application every step of the way. He provided me with all the information I needed to know to make an informed decision in terms of different lenders, competitive rates, how to structure the loan to best benefit me in the long run that clearly showed that he had my best interest in mind. He was very transparent, kind, patient and amazing overall. My application got approved within a very short period of time and he not only helped me through the process, but also checked on me after the settlement too to ensure if everything is as explained in the approval letters. I will happily recommend Norman at OneSite Finance to anyone for their financial needs. read less -
Liz was extremely helpful with my recent investment property purchase. She was very efficient and organised. My loan application was approved on time and she... read moreLiz was extremely helpful with my recent investment property purchase. She was very efficient and organised. My loan application was approved on time and she managed to get me discount on interest for my other loans. I highly recommend her. read less -
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Norman from OneSite Finance helped me get my first investment property. I am very impressed with Norman’s hard work in finding me the best rate,... read moreNorman from OneSite Finance helped me get my first investment property. I am very impressed with Norman’s hard work in finding me the best rate, loan provider, and following through after settlement / completed his job, just making sure things were in working order.
Norman went above and beyond and was always available when we needed any questions answered. I could not be happier with Norman and would highly recommend his services to any prospective home buyer.
Big thank you to Norman and I look forward to dealing with Norman in the future. read less -Liz has been my mortgage broker for several years now and I cannot recommend her and OneSite enough. She secured a loan for me for... read moreLiz has been my mortgage broker for several years now and I cannot recommend her and OneSite enough. She secured a loan for me for an investment property when I wouldn't have known where to start or how to get a good rate.
I barely knew the basics at the time and she went out of her way to take the time to explain offset accounts and a bunch of things on property investment in general.
Recently she went through the process of refinancing the loan with another bank in order to get me a better rate.
Liz is great to deal with, easy to talk to, always makes time to help and I often turn to her for advice in general with anything property related. read less -Liz and her team were recommended to us by a friend. They assisted us in buying our first home. Liz is extremely knowledgeable about the... read moreLiz and her team were recommended to us by a friend. They assisted us in buying our first home. Liz is extremely knowledgeable about the industry. Liz shared all her tips with us and ensured we got the best deal we could for our mortgage and interest rates. We have already recommended Liz and Onesite to our friends. Thank you so much Liz!! read less -
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The first time I engaged Liz / OneSite was in 2007 but I didn't purchase a property.
Subsequently in the past seven years Liz and her... read moreThe first time I engaged Liz / OneSite was in 2007 but I didn't purchase a property.
Subsequently in the past seven years Liz and her team helped my husband and me to obtain home and investment loans.
In both occasions Liz has been very professional, her service and support is second to none. Liz provided us with advice based on our needs, and she always rose to the challenge to find the best deal for us.
Highly recommended to engage OneSite when you need to get a home loan. read less -If Liz and her team can’t get you a loan nobody can,
We gave them a challenge organising our entire loan during our cooling off period,... read moreIf Liz and her team can’t get you a loan nobody can,
We gave them a challenge organising our entire loan during our cooling off period, with the added difficulty of our finances due to being a small business owner, and she got us the best deal with the bank we chose, even getting the bank managers private number to get us approved faster.
I have already recommended my friends to Onesite finance. read less -Me and my wife were very lucky to have been recommended Norman Suryadi from OneSite Finance as our Mortgage Broker during the process of the... read moreMe and my wife were very lucky to have been recommended Norman Suryadi from OneSite Finance as our Mortgage Broker during the process of the purchase of our first home. Norman was very informative about the terms and conditions and very approachable and flexible when it came to my wife's million's of questions, and he was very helpful when there were slight delays in the approval processes. In the end thanks to Norman we go our first home, and we are very happy with his help and guidance and hopefully support for many years to come. read less -
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Norman really took the stress out of the whole home loan process. Our circumstances were not straight forward so we found it incredibly frustrating trying... read moreNorman really took the stress out of the whole home loan process. Our circumstances were not straight forward so we found it incredibly frustrating trying to work with the banks on our own. But then we started working with Norman. Norman went above and beyond for us, even hand delivering documents to us over the Christmas period. He is very professional, patient, reliable and has in-depth knowledge of all the steps and procedures. We really felt like we were in good hands every step of the way. I cannot speak highly enough of Norman and certainly will be recommending him to family and friends. Thank you again! read less -
5 star service and outcome!
We have used Liz Zaki for close to ten yeas for both simple and complex financing. She provides honest and reliable... read more5 star service and outcome!
We have used Liz Zaki for close to ten yeas for both simple and complex financing. She provides honest and reliable advice and has negotiated fantastic rates for us.
She is proactive and makes sure that we are always getting the best rates and features throughout the entire life of our loans.
I have recommended her to many family and friends and all have been thrilled with the service and outcomes.
Thanks Liz! read less -It was a pleasure to work with Liz from OneSite Finance. Being first home buyers, we were definitely nervous and had so many questions. Liz... read moreIt was a pleasure to work with Liz from OneSite Finance. Being first home buyers, we were definitely nervous and had so many questions. Liz was so understanding and so knowledgeable. She made our entire home buying experience really smooth. Our friends bought their first home with Liz and referred her to us and we are so happy we went with the recommendation. Liz is always so prompt, responsive and always so ahead for everything. Many thanks to Liz, Tram and the Onesite Team. We will definitely work with her for our future buys as well and will highly recommend her to anyone thinking of starting their new home buying journey. read less -
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I was referred to OneSite by a friend who is a client and I must say I am glad to have chosen Liz and Tram... read moreI was referred to OneSite by a friend who is a client and I must say I am glad to have chosen Liz and Tram and the rest of the team at OneSite! They are super friendly and very patient. Being a first home buyer, my mind was set at ease knowing that OneSite had everything covered and always answered my queries. I will definitely recommend them to all my friends and family! read less -
I found OneSite through an online search as I wasn’t happy with the previous mortgage broker I engaged to buy my first home. Liz and... read moreI found OneSite through an online search as I wasn’t happy with the previous mortgage broker I engaged to buy my first home. Liz and her team were amazing to say the least. Responsive, knowledgeable and so helpful.
I will definitely be going back to OneSite when I buy my next property.
Thanks again Liz! read less -Liz and the team have been excellent in assisting us with the loan for our new home purchase recently. Liz is very responsive and hard... read moreLiz and the team have been excellent in assisting us with the loan for our new home purchase recently. Liz is very responsive and hard working which helped us in getting the loan ready in a very short time.
We have been a client of OneSite since 2015. After a purchase, they periodically review our existing loans to ensure we still have the best setup for our circumstances. read less -